Location: Hartford, Connecticut (Hybrid)
Role Summary
Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.
The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams.
Key Responsibilities
Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)
Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)
Facilitate workshops with business SMEs and client leadership
Define business requirements, user stories, and acceptance criteria
Act as a bridge between business, architecture, and UiPath delivery teams
Collaborate with RPA teams to:
Validate process flows
Clarify edge cases and exception scenarios
Support UAT and business validation of rewrite scenarios
Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery
Required Skills
Strong experience in US Personal / Auto / Home Insurance
Hands-on exposure to policy rewrite / modernization programs
Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills
Strong understanding of automation suitability (RPA feasibility, rule-based processes)
Proven client-facing and stakeholder management capability
Experience leading teams / managing analysts or cross-functional delivery is mandatory
Familiarity with Agile tools and methods (JIRA, Confluence, etc.)