Location: Dubuque, Iowa Employment Type: Full-Time/Non-Exempt Reports To: Food & Beverage Management Team
As Dubuque's premier, historic boutique hotel, Hotel Julien Dubuque offers an unparalleled level of luxury and service. We pride ourselves on creating memorable experiences for our guests, steeped in a history of timeless elegance. We are looking for an experienced, dynamic, and passionate Lead Bartender to elevate our beverage program, primarily within the iconic Riverboat Lounge, and oversee bar operations for banquet and special events.
If you have a knack for crafting classic cocktails, a deep knowledge of spirits, and the leadership skills to guide a team, we invite you to join our family of passionate associates.
The Lead Bartender is responsible for the overall success and smooth operation of the bar, acting as both an expert mixologist and a hands-on shift leader. You will set the standard for quality, service, and efficiency, ensuring every guest experience exceeds the expectations of a luxury hotel.
Supervise Bar Staff: Provide guidance, coaching, and direction to the bartending and barback team during shifts, ensuring adherence to all hotel and brand standards.
Training and Development: Assist in training new bar staff on all beverage menus, drink recipes, product knowledge, guest service protocols, and cash handling procedures.
Set the Standard: Lead by example with exceptional performance, impeccable presentation, and a positive, professional demeanor.
Inventory Control: Assist management with routine inventory counts and product ordering, ensuring optimal par levels and minimal waste.
Quality Assurance: Ensure all beverages are prepared and presented consistently and to the highest quality standards, utilizing proper garnishes and glassware.
Maintain Bar Cleanliness: Oversee the organization, cleanliness, and maintenance of all bar areas, equipment, and storage areas, strictly adhering to all health, safety, and ABC regulations.
POS & Cash Handling: Ensure accurate cash handling, proper use of the Point of Sale (POS) system, and accurate end-of-shift reporting.
Expert Mixology: Prepare and serve a full range of alcoholic and non-alcoholic beverages, showcasing expertise in classic cocktails and house specialties.
Exceptional Service: Engage with guests in a warm, friendly, and professional manner, anticipating needs, taking orders accurately, and making recommendations.
Responsible Service: Monitor guest consumption and ensure responsible service of alcohol in full compliance with all state and local laws.
Minimum of 2+ years of experience as a high-volume Bartender, preferably in a hotel, fine dining, or upscale lounge environment.
Prior experience in a Lead Bartender or supervisory role is strongly preferred.
Extensive knowledge of spirits, wine, beer, and classic cocktail recipes. A passion for current trends in mixology is a plus.
Must be at least 21 years of age and able to obtain any required local or state alcohol service certification.
Strong organizational, time-management, and multitasking skills to manage a busy bar and lead a team simultaneously.
Excellent communication and interpersonal skills to engage effectively with guests, servers, and management.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Flexibility to work a varied schedule, including evenings, weekends, and holidays.
Competitive wages plus tips.
Comprehensive benefits package (Medical, Dental, Vision) for eligible employees.
Generous Paid Time Off (PTO).
Employee discounts at Hotel Julien Dubuque's food & beverage outlets and Potosa Spa.
The opportunity to work in a historic, beautiful, and supportive professional environment.
Ready to mix, lead, and serve at Dubuque's most iconic hotel?
If you have a passion for hospitality and the skills to lead a first-class bar operation, we encourage you to apply today! Please submit your resume and a brief cover letter outlining your experience and why you are the perfect fit for Hotel Julien Dubuque.
All candidates are subject to a background screening.