OverviewThe Post Oak Hotel is seeking a Lead Barista to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.ResponsibilitiesLead Barista team members by managing workload and delegating tasks to ensure smooth serviceGreet guests and welcome them in a friendly mannerTake drink orders and follow policy regarding service of alcoholKnow the menu and be able to explain menu items, ingredients, and preparation methods to guestsCoordinate with the kitchen staff to ensure all orders are prepared and delivered on time and togetherServe food and beverages promptly and efficiently, ensuring accuracy and good presentationCheck on guests during their stay to ensure satisfaction and address requests/concernsHandle guest complaints or concerns professionally and bring issues to managementResponsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reportingQualificationsAspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrityHigh School diploma or equivalent2-3 years of restaurant experience in high volume operation. Previous hotel experience, luxury or Forbes experience preferredExcellent communication skills.Ability to work flexible schedules, including nights, weekends and holidays is requiredPhysical demands: Ability to lift 50 pounds on a regular basis and prolonged extended periods of standing. Ability to carry food and beverage trays safely and professionally.What We Offer YouMultiple benefit plans to suit your needsPaid Time Off401KOpportunities for advancementPositive and respectful work environment where diversity is valuedGenerous employee discounts on dining, retail, amusements, and hotelsCommunity volunteer opportunitiesComplimentary parking and colleague mealPosted Salary RangeUSD $16.00 - USD $16.00 /Hr.Tipped PositionThis position earns tips#J-18808-Ljbffr