Lead Auction Support Specialist (Manheim)

Manheim Auto Auction

Manheim, PA

JOB DETAILS
SALARY
$20.10–$30.10 Per Hour
SKILLS
Communication Skills, Computer Skills, Computer Software, Customer Experience, Customer Support/Service, Customer/Client Research, Data Entry, Data Quality, Detail Oriented, Federal Laws and Regulations, Genetics, Global Branding, Health Insurance, Healthcare, High School Diploma, Hubs, IBM AS-400 Server, Identify Issues, Incentive Programs, Information Technology & Information Systems, Internet Search, Leadership, Microsoft Visual Basic, Multitasking, Organizational Skills, Performance Analysis, Problem Solving Skills, Public/Media/Press/Analyst Relations, Retirement Planning, Sales, Search Engine Keywords, State Laws and Regulations, Team Lead/Manager, Technical Support, Time Management, Training/Teaching
LOCATION
Manheim, PA
POSTED
4 days ago

PLEASE NOTE: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website. Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company’s career site.

Click "Apply Now" and once you arrive on our website search keywords "Lead Auction Support Specialist" and location "Manheim, PA."

This position is a producing Virtual Block Specialist that provides direction, training, leadership and technical expertise to all other Virtual Block Specialists.


Job Responsibilities:


  • Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.

  • Support multiple lanes with multiple auctions across the country.

  • Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.

  • Operate monitor virtually, work with auctioneer to review Simulcast bids.

  • Provide arbitration and other vehicle announcements to support auctioneer.

  • Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members.

  • Monitor lane performance and troubleshoot issues with location IT Technicians.

  • Provide training to assigned VBS team members.

  • Virtual block specialist activities to fill in and as part of regular schedule.

  • Collaborate with VBS leadership and virtual block specialist team members to identify issues, solve problems, improve, and measure client experience.

  • Effectively sets an example in behavior, championing Cox Automotive values and ensuring that all employees are treated with respect.

  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.

  • Partner with the TSSC and Title HUBs for T/A support.

  • Perform other duties as assigned by leadership.


Qualifications:

Minimum:


  • High School Diploma/GED and 7 years’ experience in a related field.

  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; OR 9 years’ experience in a related field.

  • Strong communication and interaction skills required.

  • Effective time management, client service, and organizational skills required.

  • Proficient computer and software skills essential.

  • Great problem-solving and organizational skills are essential.

  • Strong communication and interaction skills required.

  • Effective time management, client service, and organizational skills required.

  • Must possess a strong work ethic, ability to multi-task, and enjoy a fast paced, detail-oriented environment.

Preferred:


  • Ability to serve as a team lead and be assigned to provide general guidance, direction, training, and technical assistance to less experienced associates.

  • AS400 experience preferred.

  • Ability to remain focused and composed during fast-paced sale-day activities.

  • Ability to foster productive and professional internal and external business relationships.


Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.


Compensation:

Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.


Benefits:

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.


About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What’s more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!


About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!

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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

About the Company

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Manheim Auto Auction