At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.
We offer competitive base pay & cash sign on bonus, heath coverage, tuition reimbursement, and two weeks of vacation after a year of service.
PRIMARY PURPOSE:
Provides quality customer service by ensuring prompt, friendly, and courteous
service. Performs cashiering, housekeeping, and stocking duties. May balance cash and
make deposits for a particular day(s) in absence of Store Manager.
ESSENTIAL DUTIES/FUNCTIONS:
\u25cf In the absence of the Store Manager, provides minimal supervision of Sales Associates
and assigns duties for a particular shift(s).
\u25cf Ensures that the store is operating according to company policies/procedures and
standards.
\u25cf Assists the Store Manager in processing the daily paperwork and bank deposit
procedures.
\u25cf Provides quality customer service by greeting each customer in a prompt and timely
manner.
\u25cf Performs cashiering duties according to the Aloha Island Mart (AIM) Cash Policy.
\u25cf Follows Techniques of Alcohol Management (TAM) policies/procedures.
\u25cf Checks in new merchandise in a timely manner.
\u25cf Performs stocking and pricing duties.
\u25cf Maintains a clean store environment by performing housekeeping duties.
Daily Duties:
\u25cf Provides quality customer service by greeting each customer in a prompt and timely
manner.
\u25cf Performs cashiering duties according to the AIM policy.
\u25cf Follows security and safety policies/procedures.
Periodic Duties:
\u25cf Assists in the processing of daily paperwork.
\u25cf Assists in conducting inventory, placing orders, & processing merchandise received.
\u25cf Attends monthly store meetings.
Occasional Duties:
\u25cf Checks in new merchandise in a timely manner.
\u25cf Performs stocking and/or pricing duties in a timely manner.
\u25cf Cleans gasoline pumps as needed.
\u25cf Performs miscellaneous housekeeping duties as needed.
\u25cf Assists in covering other locations as assigned.
\u25cf Performs other duties as assigned.
QUALIFICATION REQUIREMENTS:
Skills/Knowledge:
\u25cf Requires mathematical ability for proper cash handling.
\u25cf Ability to provide prompt, friendly, and quality customer service.
\u25cf Ability to perform stock/inventory duties.
Education/Training:
\u25cf High School Diploma or equivalent.
\u25cf Successfully completes Sales Associate Training Class (BSAT).
\u25cf On the job training provided by the Manager and Assistant Manager.
\u25cf On the job computer training.
Experience:
\u25cf 1 - 2 years experience in customer service.
\u25cf 1 - 2 years experience in cash handling.
\u25cf 1 - 2 years experience in supervision
WORKING CONDITIONS:
\u25cf Works indoors under regular store conditions.
\u25cf Works outdoors under regular weather conditions as needed.
Equipment use:
\u25cf Continuous use of the cash register, gas console, coffee maker, roller grill, cappuccino
machine, microwave oven, upright steamer, nacho machine, food warmer and safe.
\u25cf Frequent use of pricing gun; overhead cigarette racks; and cleaning supplies.
\u25cf Occasional use of pretzel/cookie oven.
\u25cf Daily use of calculator, hooking up C02 soda fountain air pressure dispenser tank, and
BI Bag-In-A-Box syrup dispensers.
Work Hours:
\u25cf Employment status may vary as follows:
Full-time Regular (35.00+hrs. /week)
Part-time Regular (20.00+hrs. /week)
Casual Employee (less than 20.00 hrs. / week)
\u25cf Sunday- Saturday availability
\u25cf Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard).
\u25cf Extended hours as assigned.
MENTAL DEMANDS:
\u25cf Continuously requires attention to detail, concentration, alertness, and mathematical
skills.
PHYSICAL DEMANDS:
\u25cf Continuous standing for extended periods of time, handling, fingering and use of eye-hand-foot coordination and corrected vision.
\u25cf Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking,
reaching, pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
\u25cf Seldom requires sitting, running, use of color vision, or visiting/working at other sites.
COMMUNICATION DEMANDS:
\u25cf Continually talks to customers/clients, and meets request of customers.
\u25cf Frequently talks to co-worker and receives instructions.
\u25cf Occasionally meets request of co-workers.
\u25cf Regularly talks to outside trade persons/vendors, talks on the telephone, trains/gives
instructions and reads.
\u25cf Occasionally meets request of vendors.
\u25cf Occasionally writes or composes written language.