LCMS Field Service Engineer

LCMS Field Service Engineer – New England (On-Site)
Company: ATG Service

ATG Service is a trusted provider of laboratory instrument repair and maintenance, offering a high-quality alternative to OEM service. With 17+ years of experience and deep expertise across platforms like AKTA FPLC, LC/MS, and Biacore SPR systems, ATG supports clients across North America, Europe, and the UK. They are known for strong technical capability and a customer-first approach.

We are looking for a LCMS Field Service Engineer to join the team in the New England region. This is a hands-on, client-facing role supporting cutting-edge laboratory instrumentation.

Key Responsibilities:

• Perform repair, preventative maintenance, and calibration on LCMS systems
• Troubleshoot and resolve technical issues on-site at customer labs
• Provide technical support and guidance on proper system use and maintenance
• Build strong relationships with clients through excellent service delivery
• Manage service schedules and travel to client sites as needed (75% regional travel)

Qualifications:

• 3+ years of experience working with LCMS systems
• Experience servicing Agilent platforms (SQ, QTOF, QQQ preferred)
• Strong understanding of HPLC and mass spectrometry theory and operation
• Field service experience with the ability to work independently
• Proven troubleshooting and problem-solving skills
• Strong communication and customer service abilities
• Bachelor's degree in a related field or equivalent experience

Compensation:

• $100,000 – $130,000 base salary (depending on experience)

This is a great opportunity for someone who enjoys working independently, solving complex technical challenges, and being directly involved in customer success.

Same job description except in DC region and pay 100-110k and not LCMS Field engineer unstead Centrifuge field engineer/Tech

Here's the revised email-ready job posting:

Centrifuge Field Service Engineer/Technician – Washington, DC Region (On-Site)
Company: ATG Service

ATG Service is a trusted provider of laboratory instrument repair and maintenance, offering a high-quality alternative to OEM service. With 17+ years of experience and deep expertise across platforms like AKTA FPLC, LC/MS, centrifuges, and Biacore SPR systems, ATG supports clients across North America, Europe, and the UK. They are known for strong technical capability and a customer-first approach.

We are looking for a Centrifuge Field Service Engineer/Technician to support the Washington, DC region. This is a hands-on, client-facing role working directly with laboratory equipment in the field.

Key Responsibilities:

• Perform repair, preventative maintenance, and calibration on centrifuge systems
• Troubleshoot and resolve technical issues on-site at customer labs
• Provide technical support and guidance on proper system use and maintenance
• Build strong relationships with clients through excellent service delivery
• Manage service schedules and travel to client sites as needed (75% regional travel)

Qualifications:

• 3+ years of experience working with laboratory equipment (centrifuges preferred)
• Strong mechanical and/or electromechanical troubleshooting skills
• Field service experience with the ability to work independently
• Proven problem-solving ability and technical aptitude
• Strong communication and customer service skills
• Bachelor's degree in a related field or equivalent hands-on experience

Compensation:

• $100,000 – $110,000 base salary (depending on experience)

This is a great opportunity for someone who enjoys working independently, solving technical challenges, and being directly involved in customer success.

what is centrifuge

A centrifuge is a laboratory machine that spins samples at very high speeds to separate components based on density.

What it does (simple idea)

When something spins fast, heavier parts get pushed outward more than lighter parts. A centrifuge uses this principle to separate things that are mixed together.

Common examples

7

• Blood samples: separates into plasma, red blood cells, and platelets
• Cell biology: isolates cells, proteins, or DNA
• Clinical labs: prepares samples for testing
• Pharma/biotech: used in drug development and research

How it works

• Samples are placed in tubes inside a rotating rotor
• The machine spins them at thousands of RPM
• Dense materials move outward (to the bottom of the tube)
• Lighter materials stay closer to the top

Why it matters (for your job posting)

For a Centrifuge Field Service Engineer/Tech, they're typically:

• Maintaining motors, rotors, and control systems
• Troubleshooting imbalance, vibration, or speed issues
• Calibrating and ensuring safe operation (these can spin really fast)
• Supporting labs where uptime is critical

If you want, I can also give you a quick how to explain centrifuge to candidates version for outreach—it helps a lot with response rates.

is it different than Center fuge

Yes—centrifuge is the correct term.

Center fuge is just a misspelling or phonetic way of saying it—there's no different meaning.

Quick breakdown

• Centrifuge = correct scientific/industry term
• Center fuge = incorrect spelling

Why it sounds like that

The word comes from centrifugal force (force pushing outward from the center), so people sometimes mistakenly split it into center + fuge.

For your recruiting/outreach, always use centrifuge—that's what candidates and hiring managers will search for on LinkedIn.