Lawn Care Operations Manager / Lead Technician

PROCARE PROPERTY SERVICES LLC

West Chester, PA

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JOB DETAILS

SKILLS

Billing, Business Growth, Business Operations, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Driver's License, Equipment Maintenance/Repair, Healthcare Customer Service, Identify Issues, Interpersonal Skills, Inventory Management, Leadership, Licensing, Lift/Move 50 Pounds, Loading/Unloading, Maintenance Services, Operational Improvement, Operations, Operations Management, Organizational Skills, Pest Control, Pricing, Problem Solving Skills, Progress Reports, Resolve Customer Issues, Safety/Work Safety, Sales, Sales Closing Skills, Schedule Development, Telephone Skills, Time Management, Up-Selling

LOCATION

West Chester, PA

POSTED

30+ days ago

Benefits:

Bonus based on performance
Competitive salary

Job Title

Lawn Care Operations Manager / Lead Technician
(WeedX Fertilizing)

Location

West Chester, PA

Company Overview

WeedX Fertilizing is a fast-growing lawn fertilization, weed control, and pest management company focused on delivering professional, science-based lawn care with exceptional customer service. We are seeking a motivated, reliable leader to help run and grow the business.

Position Summary

This is a hands-on leadership role responsible for managing daily operations, answering customer calls, closing sales, and performing lawn fertilization and weed control services. The ideal candidate is organized, customer-focused, sales-oriented, and comfortable working both in the field and in the office.

You will be the face of WeedX—interacting with customers, managing routes, completing applications, and helping scale the company.

Key Responsibilities

Customer Service & Sales

Answer incoming calls, texts, and emails
Educate customers on WeedX lawn care programs
Provide pricing, upsell services, and close new accounts
Schedule new customers and manage service routes
Follow up on leads, estimates, and renewals
Handle basic customer questions, concerns, and service requests

Lawn Care & Field Operations

Apply fertilizers, weed control, and pest control products
Perform applications accurately and safely per label instructions
Maintain detailed service notes and records
Identify lawn issues and recommend solutions to customers
Load, maintain, and clean equipment and trucks
Follow all safety, environmental, and company procedures

️ Business & Operations Management

Help manage daily schedules and route efficiency
Track completed services and ensure billing accuracy
Maintain inventory of products and materials
Assist with training future technicians
Report daily progress and issues to ownership
Support growth initiatives and operational improvements

Qualifications

5 + years of Lawn fertilization experience
Sales or customer service experience
Ability to work independently and manage time effectively
Strong communication and interpersonal skills
Comfortable using phone apps, CRM systems, and basic software
Valid driver’s license with clean driving record
Ability to lift 50+ lbs and work outdoors in varying weather
PA pesticide license

Compensation & Benefits

Competitive base pay (based on experience)
Commission or performance bonuses for sales
Company truck & equipment (during work hours)
Paid training and licensing support
Growth opportunity into General Manager / Operations Manager role
Long-term leadership opportunity in a growing company

Why Join WeedX?

Be part of a growing, professional lawn care brand
Opportunity to run and help scale the business
Hands-on leadership role with real impact
Clear path for advancement and increased compensation

Lawn Care Operations Manager / Lead Technician

PROCARE PROPERTY SERVICES LLC

West Chester, PA

About the Company

PROCARE PROPERTY SERVICES LLC

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