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LAWA Public Outreach Specialist II

Pacific Pros

Los Angeles, CA

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JOB DETAILS
SKILLS
Adobe Creative Suite, Adobe Illustrator, Adobe Product Family, Brand Marketing (Branding), Communication Skills, Communications Protocols, Community Programs, Community Relations, Construction, Construction Design, Construction Projects, Content Development, Content Management Systems (CMS), Data Quality, Dental Insurance, Detail Oriented, Email Marketing, Frequently Asked Questions (FAQ), Government, Graphics, Health Insurance, Journalism, Logistics, Marketing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Photography, Presentation/Verbal Skills, Press Releases, Press/Analyst/Public/Media Tours, Professional License, Project Design, Project Lifecycle, Public/Media/Press/Analyst Relations, Record Keeping, Social Media, Social Media Marketing, Team Player, Time Management, Vision Plan, Visual Communication, Website Management, Writing Skills
LOCATION
Los Angeles, CA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Pacific Pros is seeking Public Outreach Specialist II for Construction Projects to be a representative for Los Angeles World Airports (LAWA).

Work Location: LAWA has required the candidates be local for this position.


Region: Los Angeles, CA


Status: Full-time on-site.


Opening: February 2026, Immediate


Position Description Summary
Detail-oriented Public Outreach Specialist to support communication, outreach and engagement activities for complex airport infrastructure projects. This role works closely with multiple project teams to assist with public-facing communications, stakeholder coordination, and outreach eff orts across key phases of project delivery, including planning, design, preconstruction, and construction.
The position assists in the development and delivery of the Terminal Development Improvement Program (TDIP) public and community outreach programs to promote project goals/mission. This role involves developing, implementing, and managing communication strategies to maintain consistent messaging, facilitate stakeholder engagement, and provide public transparency throughout all phases of the project, from design through construction. This role is hands-on and collaborative, providing day-to-day communications support.

Essential Job Duties for this position
  • Develops, coordinates, and disseminates project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards.
  • Supports internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders.
  • Attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences.
  • Coordinates logistics for media events, press tours, milestone activiti es, and other public-facing project communications.
  • Provides strategic communicati on support.
  • Supports issue and inquiry management by tracking, monitoring, and reporti ng on publicquesti ons, complaints, and project-related concerns, escalati ng sensiti ve matt ers asappropriate.
  • Maintains and updates project web content, ensuring ti mely posti ng of advisories,announcements, meeti ng informati on, schedules, and related materials, and verifyingcontent accuracy.
  • Supports visual and digital communicati ons by coordinati ng fi lming and photography,maintaining a project photo library, and assisti ng with social media content development,including messaging and graphics.
  • Draft s presentati on materials including PowerPoint presentati ons and briefi ng materialsfor various internal and external audiences.
  • Assists with project-related stakeholder engagement initiatives and maintains organized records coordinating internal and external outreach communications activities.
  • Collaborates with contractors to implement communication protocols.
Hardware/Soft ware Knowledge
  • Superior working knowledge of Canva, Adobe
  • Adobe Illustrator and In-Design
  • Proficiency with Microsoft Office 365
  • Systems including Excel, Word, Power Point, Teams and Outlook
  • Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications
  • Other: Drupal, VDI
Required Qualifications
  • Must pass a federal background check.
  • Bachelor’s or master’s degree in communications, public relations, planning, journalism, marketing, or a related field.
  • Minimum 10 years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
  •  Relevant professional licensure or certifications in public relations or related fields preferred.
  •  Excellent written, visual, and verbal communication skills.
  •  Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
  •  Proven ability to manage competing priorities in a fast-paced environment.
  •  Experience engaging with diverse communities, government agencies, and the media.
  •  Familiarity with public project lifecycles, phasing, and communication requirements.
  •  Strong organizational skills and attention to detail. 
Preferred
  • Relevant Professional Licensure & Certifications are preferred. 
Work Environment
Regular interaction with contractors, consultants, and community stakeholders is a core responsibility of this position. Occasional site visits, public event attendance may be necessary to support outreach activities or time-sensitive communications.

This role is ideal for a communications specialist who thrives on keeping people informed, builds strong stakeholder trust, and brings creative, organized energy to every interaction. Join our team and help shape the way we communicate progress, impacts, and success across a transformative program. 


Element-Specific Requirements/Notes
  •  May assume other duties as required/needed
  •  May work overtime
  •  Maybe required to work various shifts as needed
  • This is a Monday-Friday full-time position in the office or on the project site at LAX
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