With strong determination, meticulous attention to detail, and established leadership and logistics abilities, you will guarantee operational excellence among our teams, clients, and internal systems. In this role, you will manage field operations and logistics to maintain high-quality, profitable, and safe services for our expanding Maintenance Department. Embark on a vibrant career as you join us on our mission: connecting life and land.
Key Responsibilities
Dispatch and oversee daily crew execution
Proactively manage schedule changes, weather, and emergencies
Ensure work is completed on time, on budget, and to our standard
Communicate clearly with clients to provide updates and confirm changes
Quality & Client Experience
Maintain the highest standards of service across all properties
Proactively respond to quality control reports and ensure issues are resolved
Protect and strengthen client relationships through proactive communication
Efficiency & Profitability
Monitor and improve: billable vs. paid time, job costing (actual vs. estimated)
Identify inefficiencies and implement effective solutions
Support department gross profit targets (approximately 40%)
Systems & Technology
Implement and champion tools that improve operations
Train team members and ensure adoption across the department
Lead with and optimize platforms like LMN (Landscape Management Network)
Operations & Administration
Oversee scheduling, routing, and job tracking
Manage both internal and client communication
Coordinate with administration to ensure billing accuracy
Leadership & Team Development
Tackle team challenges, enhance performance, and ensure accountability
Participate in the hiring process, shape team structure, and facilitate training
Guide Property Managers (Crew Leaders) and positively influence their crews
Key Indicators of Success
Strong efficiency metrics across crews
Quick resolution of quality control issues
High client retention (focused on service)
Consistent achievement of margin targets for jobs
Continuous improvement of systems as the company expands
Physical Requirements
Must be able to access and navigate our bulk yard, loading areas, office space, and other aspects of our facilities
Must be able to access and navigate project sites, which entail elevation changes and exposure to a variety of environmental conditions (i.e., extreme cold, direct sun)
Valid driver's license with clean motor vehicle report, in accordance with our hiring process
Ability to pass a background check, motor vehicle report, and drug screening prior to hiring
Must be able to lift 80 pounds at times
Compensation
Competitive salary and base pay details are reserved for discussion with candidates during the interview process. We offer amazing benefits, including comprehensive health care, retirement packages, incentivized goal achievement, paid vacation, and paid holidays. Additionally, you will receive continual training that allows you to advance your career while strengthening the Father Nature team.
About Us
Father Nature Landscapes is passionately connecting life and land. For over 17 years, our renowned team has provided premier landscape services to discerning clients across the Birmingham area. Continually expanding, we need the industry's best to join us in creating outstanding projects and dynamic customer experiences.
EEOC Statement
To foster the power of innovation and collaboration, Father Nature Landscapes is committed to diversity and building a team that represents a variety of skills, experiences, perspectives, and backgrounds. We do not discriminate; rather, we base decisions on qualifications, merit, and business needs so the entire team may grow.
Communication Request:
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