Benefits:
401(k)
Competitive salary
Free uniforms
Paid time off
Position Summary: The Landscape Design & Operations Manager is a key leadership role responsible for both the creative and operational success of the company. This position oversees job scheduling,daily operations, and field coordination while also contributing to landscape design, plan interpretation, and project layout. This individual will also manage a portfolio of high-end maintenance accounts, ensuring quality, consistency, and client satisfaction. The role is critical in helping run the day-to-day business and keeping all teams aligned.
Key Responsibilities:
Manage and maintain the company-wide schedule and calendar, ensuring all crews, supervisors, and managers are aligned on daily and weekly assignments
Coordinate job scheduling, crew assignments, and routing to maximize efficiency and productivity
Oversee installation and maintenance operations, ensuring projects are completed on time, within scope, and to company standards
Manage a portfolio of high-end maintenance job sites, ensuring premium quality, attention to detail, and strong client relationships
Conduct regular site visits to monitor maintenance quality and ensure specifications are being met
Serve as a point of contact for high-value clients, addressing concerns and ensuring satisfaction
Design landscape projects, including preparing or reviewing layouts, material selections, and overall project scope
Read and interpret landscape plans, blueprints, and specifications accurately
Perform job site layout according to design plans, including staking, measurements, and ensuring proper placement of all elements
Work closely with project managers, field supervisors, and administrative staff to ensure seamless communication and execution
Monitor job progress, address scheduling conflicts, and proactively resolve operational issues
Support client communication regarding design, scheduling, timelines, and project updates as needed
Ensure proper staffing levels across jobs and adjust schedules as needed due to weather, delays, or staffing changes
Help enforce company policies, safety procedures, and quality standards
Track and report on job progress, productivity, and operational efficiency
Assist ownership in overall business operations and strategic planning
Qualifications:
5+ years of experience in landscaping, construction, or related field
Strong experience in landscape design, installation, and high-end maintenance practices
Ability to manage and maintain high-profile client relationships
Ability to read and interpret landscape plans and construction drawings
Experience with job site layout and translating plans into field execution
Proven experience in scheduling, operations coordination, or project management
Excellent organizational and time management skills
Strong leadership and communication abilities
Ability to manage multiple projects and shifting priorities in a fast-paced environment
Proficient in scheduling software, design tools, and basic office systems
Preferred Qualifications:
Bilingual (English/Spanish)
Experience managing multiple crews or large teams
Knowledge of plant material, irrigation systems, grading, and landscape construction methods
Experience with landscape design software (e.g., CAD or similar tools)
Work Environment:
Combination of office and field work
Frequent communication with crews, supervisors, clients, and management
Fast-paced, hands-on environment requiring flexibility, problem-solving, and attention to detail
Key Traits for Success:
Highly organized and detail-oriented
Strong design sense with the ability to execute in the field
High standard for quality, especially on premium properties
Proactive and solution-driven
Strong sense of accountability and follow-through
Ability to lead, coordinate, and keep teams aligned