Lander Desk Occupancy Supervisor, Housing & Food Services

University of Washington

Seattle, WA

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JOB DETAILS

SKILLS

Administrative Skills, Capital Project, Communication Skills, Compensation and Benefits, Conferences, Customer Support/Service, Data Management, Data Processing, Disciplinary Action, Diversity, Family Educational Rights and Privacy Act (FERPA), File Maintenance, Food Services, Interviewing Skills, Leadership, Lift/Move 40 Pounds, Microsoft SharePoint, Operational Strategy, Operations Management, Operations Planning, People Management, Performance Analysis, Performance Reviews, Physical Demands, Prepare Correspondence, Problem Solving Skills, Process Improvement, Process Management, Project Tracking, Property Maintenance, Regulatory Requirements, Secondary School, Staff Training, State Laws and Regulations, Training/Teaching

LOCATION

Seattle, WA

POSTED

5 days ago

**Job Description** **Housing & Food Services has an outstanding opportunity for Lander Desk Occupancy Supervisor (** **Administrative Assistant Supv (NE S SEIU 925 Supv))** **to join their team.** **About this Opportunity** Reporting to Regional Desk Supervisor, the Lander Desk Occupancy Supervisor is responsible for providing oversight of desk operations and occupancy management, including the supervision of student employees, at a regional desk, that serves students living in the associated residential communities. **Key Responsibilities** + Key Management and Occupancy Operations Leadership + Maintain appropriate files and records, including floor charts, key records, check-ins, check-outs, room and hall changes, no-shows and vacates. + Coordinate room change processes including data management, offer coordination, administrative functions and policy advisement. + Submit and track work orders for rekeys, key replacements and building maintenance. + Desk Operations Leadership + Provide customer service to customers, residents and guests in residence halls. + Provide information to employees, residents, conference guests and campus staff regarding departmental procedures, policies, services, events and activities. + Prepare and maintain correspondence, reports, forms and other communications necessary for effective desk operations. + Plan, document and provide group and individual staff training. + Monitor HFS systems, such as SharePoint, for content that relates/refers to Desk Services. + Participate on unit, Department and campus committees and teams as assigned, including process improvement initiatives and capital projects. + Supervisory Responsibilities + Direct supervision of up to 15-25 student employees. + Interview and recommend selection of applicants, conduct training, assign and schedule work, act upon leave requests, conduct performance evaluations for student staff, recommend disciplinary action as needed. **Required Qualifications** To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. **Minimum Qualifications** + Requires High School/GED AND five years of office or administrative support experience to include one year of experience as a lead or supervisor. + Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. + **Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.** **Preferred Qualifications** + Bachelor's degree AND two years of successful supervisory, administrative and customer service experience in a related field. + Experience interpreting and communicating complex policies, procedures and agreements. + Direct experience working with residence hall desks and conferences. + One year of experience working in an environment covered by Federal Education Rights and Privacy Act (FERPA). **Working Conditions** + CONDITIONS OF EMPLOYMENT + A satisfactory outcome from criminal background verification is required prior to hire. + Membership in Service Employees International Union (SEIU). + PHYSICAL REQUIREMENTS + Ability to lift 40 pounds. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $56,124.00 annual **Pay Range Maximum:** $75,480.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/ **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Supervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) . To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

About the Company

University of Washington

INDUSTRY

Other/Not Classified