Job Title: Automotive Service Advisor Location: Land Rover Nyack - West Nyack, NY Employment Type: Full-Time Compensation Range: $75,000 -$125,000 Based on Experience
Join the Team at Land Rover Nyack! Are you passionate about cars and delivering exceptional customer service? Land Rover Nyack is looking for a knowledgeable, personable, and motivated Automotive Service Advisor to join our team. If you're ready to be the vital link between our customers and our skilled technicians, we want to hear from you!
About the Role: As an Automotive Service Advisor, you will be the face of our service department. You'll greet customers, listen to their concerns, and guide them through the service process. Your goal: ensure every customer leaves satisfied, informed, and confident in the care their vehicle received.
Key Responsibilities: Greet customers with professionalism and enthusiasm, building strong relationships Listen to customer concerns and accurately document vehicle issues Advise customers on necessary repairs or maintenance, providing clear and honest recommendations Prepare and explain detailed cost estimates and obtain approvals Schedule and manage service appointments, ensuring efficient workflow Maintain open communication between customers and service technicians Provide status updates and explain completed services to customers Address customer concerns promptly to ensure satisfaction Maintain accurate service records and documentation Uphold all Land Rover and company standards and policies
What We’re Looking For: Previous experience in a Service Advisor or similar customer-facing automotive role preferred Excellent communication, organizational, and problem-solving skills Strong understanding of automotive systems and terminology Ability to multitask in a fast-paced environment Professional, friendly, and customer-focused attitude Valid driver’s license and clean driving record
Benefits: Health, dental, and vision insurance Supplemental insurance options 401(k) retirement plan Ongoing training and career development A supportive and dynamic team environment
Ready to Drive Your Career Forward? |