Lab Supervisor - QC Supervisor, Product Inspection Department

Job Overview: The Laboratory Supervisor is responsible for overseeing and guiding the daily operations of the laboratory, ensuring that the work is conducted efficiently and accurately. This position requires a background in laboratory studies or work and extensive team management experience. The candidate should be able to set and break down team goals, establish employee performance assessment criteria (PBC/KPI), and drive the team towards achieving its objectives.

Qualifications & Requirements

Education

• Bachelor's degree or above in Molecular Biology, Biotechnology, Biochemistry, Life Sciences, or related field.
• Master's degree preferred.

Experience

• 3–5+ years of experience in molecular biology, plasmid DNA, or nucleic acid production environment.
• 1–3+ years of supervisory or team lead experience.
• Experience working in regulated environments preferred.
• Hands-on experience with QC testing methods related to DNA products (e.g., electrophoresis, spectrophotometry, PCR-based methods, endotoxin testing, etc.).

Skills & Competencies

• Strong troubleshooting and problem-solving capability.
• Experience conducting RCCM and deviation investigations.
• Knowledge of lean manufacturing principles and 5S methodology.
• Strong organizational and scheduling skills.
• Excellent documentation and SOP writing skills.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and cross-functional collaboration skills.
• Bilingual proficiency in English and Chinese (Mandarin) preferred/required.
• Detail-oriented and quality-driven mindset.
• High sense of responsibility and accountability.
• Strong leadership presence and team-building ability.
• Resilient and adaptable in fast-paced production environments.

Preferred Competencies

• Experience in plasmid DNA or DNA fragment manufacturing.
• Experience supporting customer-driven timelines.
• Experience preparing for internal or external audits.
• Familiarity with KPI tracking and data-driven management.

Key Responsibilities:

Team Management:

• Lead and manage the laboratory team, assign tasks, and monitor progress.
• Set annual and quarterly team goals and break them down into actionable tasks.
• Conduct employee performance evaluations, set PBC/KPI, ensuring alignment of employee goals with team objectives.

Communication and Coordination:

• Maintain open communication channels, regularly communicate with team members, and provide feedback and guidance.
• Resolve internal team conflicts and issues, fostering a positive work environment.
• Coordinate with other departments to ensure laboratory work aligns with organizational objectives.

Employee Development:

• Identify training and development needs of employees, develop and implement training plans.
• Mentor and cultivate employees, helping them improve skills and advance their careers.
• Support employee career growth through regular performance evaluations.

Lean Management and Site Management:

• Apply lean principles to optimize laboratory processes, enhancing efficiency and quality.
• Implement site management practices to ensure effective use of laboratory equipment and resources.
• Monitor laboratory safety and compliance, ensuring adherence to relevant standards and regulations.

Development and Improvement of SOP (Standard Operating Procedures):

• Develop and maintain laboratory SOPs, ensuring all operations comply with industry best practices and regulatory requirements.
• Regularly review and update SOPs to adapt to new technologies and methods.
• Ensure team members are familiar with and follow SOPs, providing necessary training.

Problem Analysis and Resolution:

• Apply comprehensive thinking to analyze problems from perspectives such as personnel, equipment, materials, methods, and environment.
• Identify potential issues and develop preventive measures to reduce impacts on laboratory operations.
• Implement solutions and monitor their effectiveness to ensure problems are effectively resolved.

Goal Achievement:

• Represent the team in developing and executing strategies to achieve laboratory goals.
• Monitor project progress, make necessary adjustments to ensure goals are met.
• Regularly report team performance and project progress, providing improvement suggestions.

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