Summary
Provides clerical and receptionist support for the front desk and student clinic. Assists with daily clinical and hands-on lab operations. Prepares the student clinic and hands-on lab for class and participant sessions.
Essential Functions
• Provides clerical and receptionist support for the front desk and student clinic, including participant scheduling activities and maintaining assigned clinic databases. • Organizes and maintains forms and brochures for clinic use. • Prepares and maintains charts for participant sessions. • Administers new participant intake and issues Massage Therapy Clinic Cards to new and returning participants. • Coordinates workflow between front desk and student participant instructor during participant sessions. • Cleans clinic equipment, maintains fluids, and performs required laundry duties. • Assists with maintaining OSHA standards and monitoring of the clinic area physical environment. • Contacts Campus Police and/or Plant Operations regarding emergencies or incidents needing urgent attention during participant session hands-on labs or other assigned time. • Apprises program manager of serious participant and/or student concerns or problems. • Assists instructor with monitoring student time-in and time-out of cubicle ensuring proper massage timing. • Assists instructors in hands-on labs, which include but not limited to supervising, observing, grading, and evaluating students. • May tutor conditional status students and other students who need learning assistance and visit classes or consult with faculty as necessary. • May assist with tutoring databases and paperwork and enforces all policies and procedures related to tutoring. • Maintains current knowledge of massage techniques and theories. • Learns follows and assists with teaching the programs established massage techniques and protocols. • Enforces clinic and program policies and procedures with participants and students. • Participates in events, including any off-site clinic lab activities or hands-on activities. • Performs other duties as assigned.