Lab Operations Contractor

Job Overview:

Pay Range $48.97hr - $53.97hr

Requirement/Must Have:

• Bachelor's degree in biology, Neuroscience, Life Sciences, or a related scientific discipline.
• Minimum of 4 years of experience working in a laboratory or research environment.
• Demonstrated experience supporting laboratory operations, laboratory management, project coordination, or related operational functions.
• Strong organizational and prioritization skills with exceptional attention to detail.
• Demonstrate strong interpersonal and communication skills, building effective relationships with scientists and cross-functional teams.
• Ability to manage multiple competing priorities in a dynamic research environment.
• Excellent communication, collaboration, and stakeholder management skills.
• Proficiency with Microsoft Office applications and laboratory management systems.

Responsibilities:

• Serve as a point of contact for day-to-day laboratory operations within the Therapeutic Area, providing concierge or end-to-end level support as needed.
• Coordinate and lead laboratory startup, ongoing maintenance, and operational support activities.
• Identify operational bottlenecks and implement process improvements to enhance laboratory efficiency and productivity.
• Maintain visibility of operational issues, drive resolution, and partner with R&D Operations and Workplace Experience to mitigate risks and ensure business continuity.
• Act as a point contact for laboratory asset management services.
• Maintain accurate equipment inventories and asset records.
• Coordinate installation, qualification registration, relocation, and retirement of laboratory equipment.
• Ensure compliance with metrology, calibration, preventative maintenance, and temperature-monitoring requirements.
• Coordinate equipment service, repairs, maintenance activities, and vendor interactions.
• Serve as the primary point of contact for laboratory equipment emergencies, coordinating rapid response, troubleshooting, vendor engagement, and recovery activities to minimize operational downtime and ensure continuity of laboratory operations.
• Coordinate and maintain equipment data infrastructure, partnering with DigitalLiaison with scientists to organize and coordinate equipment training, updates, or other technical advice or support as needed.
• Partner with Cambridge Crossing facilities teams and support service providers to ensure smooth laboratory operations.
• Coordinate laboratory consumables, chemical inventories, buffer preparation services, waste management, and shared resource utilization.
• Facilitate facilities repair requests and monitor issue resolution.
• Help maintain laboratory organization, safety, and compliance standards.
• Serve as a subject matter resource for procurement and materials management processes.
• Serve as point of contact and expert user to resolve issues and questions regarding procurement workflows.
• Support scientists in purchasing activities and shipments coordination, including receiving, inventory management, and vendor communications as needed.
• Facilitate laboratory supply management to ensure uninterrupted research activities.
• Assist with operational budgeting, purchase order tracking, and invoice reconciliation as needed.
• Assist with license and contract process support as needed (biological material, digital software, etc).
• Serve as point of contact and knowledge point on best practices for bio sample and cell line management and inventories in partnership with internal teams.
• Support biosample logistics and ensure adherence to established handling, storage, and shipping procedures.
• Assist with coordination and compliance of licenses for cell licensing, including tracking usage agreement, material transfer agreements (MTAs), and ensuring adherence to vendor and institutional requirements.
• Assist with management of on-site and off-site freezer capacity, space allocation, maintenance, monitoring, and contingency planning.
• Daytime primary responder role for monitored units.
• Serve as a liaison with the animal research facility and related operational teams.
• Coordinate activities related to animal usage tracking, licensing, and operational planning.
• Support management of animal related licenses and compliance documentation.
• Act as an expert user for key operational systems and processes, including procurement and purchasing systems, materials management, shipping and receiving, facilities services, laboratory asset management, IT support services, office and laboratory equipment support, and health and safety.
• Build strong partnerships across scientific, operational, and administrative functions.
• Support onboarding and offboarding of new employees, contractors, and interns within the group including lab orientation walkthrough, IT support and other facilities/office equipment needs.

Nice to Have:

• Industry experience within biotechnology, pharmaceutical, or research organizations.
• Experience with laboratory startup, space management, equipment asset management, or facilities coordination.
• Functional knowledge and understanding of laboratory equipment including operation principles, functionality, and applications across standard lab workflow.
• Familiarity with biosample management, laboratory compliance requirements, and animal research operations.
• Experience implementing process improvements and driving operational efficiencies.
• Experience working in a BSL2 or BSL2+ wet lab, understanding of health, safety and best practices operations within a laboratory environment.

Skills:

• Highly organized, communicative, and self-motivated.
• Strong problem-solving and analytical skills.
• Customer-service mindset with a collaborative approach.
• Ability to work in a highly matrix environment and build relationships and points of contact across multiple groups and departments.
• Ability to work independently while effectively influencing across teams.
• Comfortable operating in a fast-paced and evolving environment.
• Commitment to operational excellence, compliance, and continuous improvement.