Lab Computing Analyst

TekWissen LLC

Albany, NY

JOB DETAILS
SALARY
$33.70–$33.70
SKILLS
Access Control, Analysis Skills, Asset Management, Atlassian JIRA, Biotech and Pharmaceutical, Computer Hardware, Computer Networks, Computer Security, Computer Software, Consumer Software, Customer Relations, Data Quality, Desktop Hardware, Diversity, Document Management, Document Scanners, Equipment Replacement, File Systems, Hardware Configuration Management, Hardware Installation, Identify Issues, Information Technology & Information Systems, Internet/Online Service, Laboratory, Laboratory Analysis, Microsoft Windows Operating System, Microsoft Windows System Administration, Network Operations Center, Outsourcing, Performance Metrics, Peripheral Hardware, Printers, Professional Services, RFID Tools, Reporting Skills, Secondary School, ServiceNow, Software Administration, Status Reports, System Center Configuration Manager (SCCM), Systems Administration/Management, Technical Support, Testing, Vendor/Supplier Evaluation, Workforce Management
LOCATION
Albany, NY
POSTED
8 days ago
Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
Job Title:Lab Computing Analyst
Duration: 6 Months
Location: Albany, NY 12207
Job Type: Temporary Assignment
Work Type: Onsite
Job Description:
  • Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
  • Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
  • Maintains access control, data integrity and file system security for the computer/data center environment.
  • Monitors, tracks and records system performance and utilization metrics.
  • Communicates highly technical information to both technical and nontechnical personnel.
  • Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
  • May participate in development of information technology and infrastructure projects.
  • May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
  • May include company-wide, web-enabled solutions.
Windows Upgrade Project:
  • High degree of Windows 11 (LTS, Pro, and Enterprise) knowledge and experience.
  • They should be able to upgrade, to configure, and to troubleshoot before, during, and after the upgrade.
  • Expertise building and configuring Windows 11 "manually" (Not interested in expertise plugging a computer and downloading a unified build).
  • Experience working on laboratory instruments and software
  • Expertise with hardware installation, configuration, and troubleshooting.
  • Many upgrades have configurations that will have to be replicated post upgrade.
  • Likewise 3rd party cards and peripherals (cameras, printers, scanners, etc) exist that the individual will need to ensure are working.
  • SCCM Experience. Familiar with running packages, assisting with issue investigation.
  • Work experience shows independent, "in the field," capabilities working directly with researchers and vendors to coordinate and to complete upgrade activities.
  • Working knowledge of ServiceNow and JIRA to maintain tickets and to document knowledge.
Asset management Project:
  • Perform routine, room-by-room hardware inventories using modern scanning tools
  • Familiarity with inventory scanners or RFID-based tooling
  • Produce status reports and follow up on exceptions with partners across IT and facilities
  • Keep asset data up to date in our internal systems and reconcile differences between them
  • The resource will support two key projects: Windows Upgrade and Asset Management.
  • Candidates should have hands-on experience with Windows upgrade projects, including upgrading machines, imaging computers, and Windows 11.
  • Experience in troubleshooting hardware and software issues, coordinating with vendors, and replacing or upgrading equipment/machinery is required.
  • Familiarity with advanced laboratory instruments and technical support in a complex environment is preferred.
  • Experience with ServiceNow, Jira, asset tracking, and documentation management is highly desirable.
  • Hands-on Windows 11 experience is mandatory.
  • Prior experience in the pharmaceutical industry is preferred; however, candidates from other industries with strong relevant advanced experience will also be considered.
Education & Experience:
  • 5+ years of relevant experience is preferred.
  • High School or bachelor's degree is preferred but not mandatory.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/