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L1 Data Center Technician

Iconma

Reno, NV

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JOB DETAILS
LOCATION
Reno, NV
POSTED
10 days ago
Our Client, a IT Services company, is looking for a L1 Data Center Technician for their Reno, NV location.
 
Responsibilities:
  • Install Servers and Switches
  • Troubleshoot Servers and Switches
  • Test Servers and Switches
  • Inspect servers and switches to make sure that they are not damaged in any way.
  • Smoke test servers to ensure that server is functioning as intended.
  • Install servers and switches and cable it according to provided wire map.
  • Make sure that all cables ran are bundled neatly and in accordance with client standards.
  • Double check with network admins to make sure everything is cabled correctly, and all connections are up.
  • Install additional components needed (NIC, Drive, Memory)
  • Assist in unboxing and prepping servers as needed
  • Auditing of servers and consumables
  • Data Center Operations
  • Perform rack & stack of servers, network devices, and storage equipment
  • Handle cabling (fiber & copper) including labeling and cable management
  • Support installation, relocation, and decommissioning of hardware
  • Hardware & Inventory Management
  • Receive and verify hardware shipments against purchase orders / delivery notes
  • Perform physical inspection of equipment for damages upon arrival
  • Maintain accurate inventory records (asset tagging, tracking, updates)
  • Manage spares inventory and ensure availability of critical components
  • Coordinate hardware returns (RMA), dispatch, and logistics tracking
  • Ensure proper storage, labeling, and documentation of all assets
  • Incident & Request Handling
  • Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
  • Perform basic troubleshooting (L1 triage) for:
  • Server hardware issues
  • Network connectivity (Layer 1 checks)
  • Escalate issues to L2/L3 teams with proper logs and updates
  • Remote Hands Support
  • Act as hands & eyes support for remote engineers
  • Execute tasks such as:
  • Cable reseating
  • Power cycling devices
  • Console access setup
  • Basic hardware replacement (as guided)
  • Monitoring & Reporting
  • Monitor alerts from DC tools / dashboards
  • Update tickets with accurate troubleshooting steps and status
  • Maintain documentation, asset inventory, and audit records
  • Compliance & Safety
  • Follow data center security and access protocols
  • Adhere to ESD, safety, and PPE standards
  • Ensure readiness for audits and compliance checks
 
Requirements:
  • 1-2 years exp Move servers and switches to required destination for installation.
Basic Understanding Of:
  • Networking fundamentals (IP, switching, patching)
  • Server hardware components
  • Fiber & Ethernet cabling
  • Familiarity with:
  • Ticketing tools (ServiceNow or similar)
  • Basic console tools (SSH, Putty)
Soft Skills:
  • Strong coordination and communication skills
  • Ability to manage physical inventory and logistics tasks
  • Comfortable working in a 24×7 shift environment;
  • Attention to detail and documentation accuracy
  • Years Of Experience:   4.00 Years of Experience
Skills:  
  • Category          Name   Required          Importance       Experience
  • Control Systems           EtherNet/IP      Yes      1                     
  • Infrastructure Services  Console Operations      Yes      1                     
  • NA       ITSM (IT Service Management) Yes      1                     
  • Product Design & Development Network Routing Protocols       Yes      1                     
  • Product Design & Development Network Switching Protocols    Yes      1                     
  • Technical Skills Hardware         Yes      1           
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/