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L1 Data Center Technician

TechDigital

Reno, NV

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JOB DETAILS
SKILLS
Asset Management, Auditing, Communication Skills, Detail Oriented, Documentation, Hardware Installation, Information/Data Security (InfoSec), Inventory Management, Inventory Reports, Logistics, Maintenance Services, Memory Hardware, National Intelligence Council (NIC), Network Operations Center, Order Delivery, Organizational Skills, Physical Inventory, Purchase Orders, Record Keeping, Reporting Dashboards, SSH (Secure Shell), Safety Standards, Security Protocols, ServiceNow, Smoke Testing, Testing Servers
LOCATION
Reno, NV
POSTED
6 days ago
Overview
• 1-2 years of experience. Move servers and switches to the required destination for installation.
• Inspect servers and switches to make sure that they are not damaged in any way.
• Smoke test servers to ensure that the server is functioning as intended.
• Install servers and switches, and cable them according to the provided wire map.
• Make sure that all cables ran are bundled neatly and in accordance with Nvidia's standard.
• Double-check with network admins to make sure everything is cabled correctly, and all connections are up.
• Install additional components needed (NIC, Drive, Memory)
• Assist in unboxing and prepping servers as needed
• Auditing of servers and consumables

1. Data Center Operations
Perform rack & stack of servers, network devices, and storage equipment
Handle cabling (fiber & copper), including labeling and cable management
Support installation, relocation, and decommissioning of hardware

2. Hardware & Inventory Management
Receive and verify hardware shipments against purchase orders/delivery notes
Perform a physical inspection of the equipment for damage upon arrival
Maintain accurate inventory records (asset tagging, tracking, updates)
Manage spares inventory and ensure the availability of critical components
Coordinate hardware returns (RMA), dispatch, and logistics tracking
Ensure proper storage, labeling, and documentation of all assets

3. Incident & Request Handling
Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow)
Perform basic troubleshooting (L1 triage) for:
Server hardware issues
Network connectivity (Layer 1 checks)
Escalate issues to L2/L3 teams with proper logs and updates

4. Remote Hands Support
Act as hands & eyes support for remote engineers
Execute tasks such as:
Cable reseating
Power cycling devices
Console access setup
Basic hardware replacement (as guided)

5. Monitoring & Reporting
Monitor alerts from DC tools/dashboards
Update tickets with accurate troubleshooting steps and status
Maintain documentation, asset inventory, and audit records

6. Compliance & Safety
Follow data center security and access protocols
Adhere to ESD, safety, and PPE standards
Ensure readiness for audits and compliance checks

Required Skills
Technical Skills

  • Basic understanding of:

  • Networking fundamentals (IP, switching, patching)

  • Server hardware components

  • Fiber & Ethernet cabling

  • Familiarity with:

  • Ticketing tools (ServiceNow or similar)

  • Basic console tools (SSH, Putty)


Soft Skills

  • Strong coordination and communication skills

  • Ability to manage physical inventory and logistics tasks

  • Comfortable working in a 24×7 shift environment;

  • Attention to detail and documentation accuracy

About the Company

T

TechDigital

COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified