Kubernetes Application Support Engineer

eTeam Inc.

New York, NY

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JOB DETAILS

SALARY

$54–$57 Per Hour

SKILLS

Analysis Skills, Best Practices, Change Management, Cloud Computing, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, DNS (Domain Name System), DevOps, Docker, Documentation, GitHub, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Jenkins, Linux Administration, Load Balancing, Performance Tuning/Optimization, Production Support, Release Management/Engineering, Root Cause Analysis, Software Administration, Software Engineering, Software Patches, Standard Operating Procedures (SOP), Technical Support

LOCATION

New York, NY

POSTED

22 days ago

Role Name: Kubernetes Application Support Engineer
Location: New York

JOB DESCRIPTION:
*****Kubernetes Application Support Engineer
Job Summary
We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience with container orchestration, cloud platforms, CI/CD pipelines, and production support processes.
Key Responsibilities
• Provide L2/L3 production support for containerized applications running on Kubernetes.
• Monitor cluster and application health using tools like Prometheus, Grafana, and ELK stack.
• Troubleshoot application, pod, node, and networking issues in Kubernetes environments.
• Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
• Perform root cause analysis (RCA) for incidents and implement preventive measures.
• Work closely with DevOps and development teams for release management and environment stability.
• Manage scaling, resource optimization, and performance tuning of workloads.
• Handle Kubernetes upgrades, patching, and cluster maintenance.
• Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
• Maintain documentation, runbooks, and SOPs.
Required Skills & Qualifications
Technical Skills
• Strong hands-on experience with Kubernetes (K8s) architecture and components.
• Experience with containerization tools like Docker.
• Knowledge of cloud platforms such as:
o Microsoft Azure (AKS)
o Google Cloud (GKE)
• Experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
• Familiarity with Infrastructure as Code (Terraform, CloudFormation).
• Knowledge of Linux system administration.
• Understanding of networking concepts (Ingress, Services, DNS, Load Balancers).
• Experience with monitoring/logging tools:
o Prometheus
o Grafana
o Elasticsearch / Kibana
Soft Skills
• Strong analytical and troubleshooting skills.
• Good communication and stakeholder management.
• Ability to work in 24/7 support rotation (if required).
• Experience in ITIL-based incident/change management process.

About the Company

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1998

WEBSITE