KTD/ASSOCIATE ENTERPRISE TECHNOLOGY SPECIALIST

Desired
- Associate Degree a technology discipline or related certifications
- Any experience as a project manager
- Any retail technology knowledge
- Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware- Support and oversee technology deployments from end to end spanning multiple disciplines
- Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules
- Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
- Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
- Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
- Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
- Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth
- Coach and provide technology expertise to end users to create collaborative solutions
- Identify efficiencies that enable process improvement, change management, and growth within enterprise locations
- Provide annual infrastructure refresh needs, manage expenses, and identify cost savings
- Travel independently to enterprise locations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation