Cash Management, Communication Skills, Customer Satisfaction, Customer Support/Service, Data Analysis, Inventory Management, Leadership, Lift/Move 25 Pounds, Market Trend Analysis, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Resolve Customer Issues, Retail, Retail Management, Revenue Growth, Sales Analysis, Team Lead/Manager
Pay Range: $18.00 - $20.00 per hour
Location: 160 North Gulph Road, King of Prussia, PA 19406
Schedule: Open Availability
The Key Holder supports the Assistant Store Manager and Store Manager in overseeing store operations, enhancing customer satisfaction, and driving sales growth. This is a part-time position. This role involves supervising staff, managing inventory, and ensuring that the store meets company standards.
The Key Holder is responsible for the following:
- Opening and closing assigned retail location(s)
- Organize all store operations and allocate responsibilities to personnel in the absence of the Assistant Store Manager or Store Manager
- Maintain backstock in a neat, clean and organized manner
- Delegate responsibilities to retail associates during scheduled shifts
- Supervise, train, and guide staff towards maximum performance
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Ensure the store fulfills all safety guidelines, including securely opening and closing the retail location based on standard procedure
- Complete opening and closing store checklists
- Contribute to a positive work environment.
- Performs other duties as assigned
Qualifications:
- Ability to effectively manage cash handling, cash registers, and inventory control
- Strong leadership and communication skills, with the ability to motivate and manage a diverse team
- Ability to analyze sales data and market trends to inform strategic decisions
- Ability to work in a fast-paced retail environment with a focus on customer service and sales growth
- Standing or sitting for extended periods
- Ability to lift 25 lbs.
- Repetitive wrist motion
- Audible recognition of alarms