Coaching, Communication Skills, Exceeded Sales Goal, SOAP (Simple Object Access Protocol), Set Goals, Store Closing, Store Opening
LOCATION
Memphis, TN
POSTED
3 days ago
SUMMARY The Key Holder position at Buff City Soap is responsible for: • Opening and/or closing the store. • Maintaining a high-energy, positive work environment with behaviors that support guest-centric service. • Helping drive Makery performance, fostering superior guest service, and maintaining operational excellence to meet or exceed established productivity goals. • Supervising the Makery to achieve company goals, leading by example in all company operations. • Fostering a sense of urgency to achieve objectives and report any issues to the Makery Manager. • Maintaining a professional and impeccably clean Makery environment. • Working through the Makery Manager to communicate the Makery goals and objectives. • Providing insight on staff opportunities to the Makery Manager so that they can properly coach, train, and provide feedback to improve Soap Makers' daily performance. • Managing and tracking stock of raw materials, finished products, and supplies. • Accurately handling cash when opening and closing the Makery
QUALIFICATIONS • Weekend Availability • Must have worked with the company no less than 3 months • Ability to communicate effectively at all levels