Key Accounts Manager

The Key Accounts Manager (KAM) is responsible for maximizing Murata's market share and revenue in our target markets by identifying and capturing high-potential opportunities. The KAM takes ownership of the customer relationship and collaborates with all stakeholders using Murata’s long-standing Voice-of-Customer philosophy as a guideline.

Hybrid from San Jose, CA.

• Contacts and visits customers to review and identify strategic direction, improvement areas, and opportunities to promote Murata solutions.
• Stays updated and relevant on customer’s activity and direction.
• Oversees the collection, understanding, and internal communication of pertinent information.
• Develop relationships with the key decision-makers that effectuate the design, procurement, usage, and service of Murata’s products.
• Facilitates pricing coordination with the GAM and internal stakeholders.
• Initiates and coordinates Early Sales Involvement (ESI) projects.
• Negotiates pricing in alignment with the GAM and respective global affiliates.
• Reviews, maintains, and assures effective implementation and execution of customer contracts.
• Responsible for proactively answering customer inquiries and resolving their concerns.
• Takes a leadership role in customer meetings and conference calls, publishes minutes, and drives action item closure.

• Guides Inside Sales Associate’s work in relation to assigned customers.
• Coordinates special sales projects and promotions.

• Bachelor’s degree in Business Administration or a related field. 
• Three or more years of experience in sales or marketing in an electronics-related or other technical industry. 
• Experience working for a culturally diverse global company with strong communication skills.
• Demonstrated ability to execute strategies and effectively collaborate cross-functionally.
• Advanced negotiation skills, ability to understand customer needs to develop mutually beneficial solutions, and demonstrated success in managing product promotions.

• Bachelor’s degree in Electrical Engineering (BSEE) or equivalent.
• Previous experience in manufacturing sales, sales data collection and analysis.
• Knowledge of Marketing, market planning, and knowledge of the Automotive Electronics industries.
• Previous budgetary responsibilities and project management experience.
• Project Management experience.

Domestic and international travel required.

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.
• Talent Development program.