Process Equipment and Install \u2013 Key Accounts Manager \n \n\u202f\u202f \n \nWho We Are\u202f \n \nSince 2003, our family-owned business has specialized in process and utility piping, expanding into multiple business units over the years. We now offer nationwide services in Process & Utility Piping, Process Equipment & Installation, Thermal Fluid,\u202fand Industrial\u202fHVAC. As industry leaders, we\u202fmaintain\u202felite standards by hiring top talent. ARMI is known for work safety, meeting deadlines, quality production, and staying within budget. We believe in\u202freinvesting in\u202four people and supporting the local community\u2014because we succeed together.\u202f \n \nBenefits of being a part of our team\u202f \n\n 100% Company-Paid Medical (High-Deductible) & Dental for team members\u202f \n Buy-Up Copay Medical Plan Option\u202f \n Vision, Life, Accident & Critical Illness Coverage\u202f \n Short & Long-Term Disability\u202f \n 401(k) with Company Match\u202f\u202f \n Paid Vacation & Holidays\u202f \n \n\u202f \n \nPerks\u202f \n \n\u202f \n\n Milestone Anniversary Swag & Cash \u2013\u202fbecause your loyalty deserves recognition.\u202f\u202f \n Company\u202fEvents\u202fthat\u202fcelebrate our teamwork and success.\u202f\u202f \n \n\u202f \n \nHow you will make an impact\u202f \n\n Serve as the primary relationship owner for assigned key customer accounts, maintaining strong, long-term partnerships. \n Manage an active portfolio of accounts, maintain accurate activity and pipeline tracking in CRM. \n Conduct regular customer touchpoints including site visits, operational check-ins, planning meetings, and executive reviews. \n Develop and maintain strategic account plans that support customer capital projects, maintenance needs, and expansion initiatives. \n Identify and pursue additional service opportunities including facility expansions, change orders, maintenance programs, and long-term service agreements. \n Collaborate with Operations and Preconstruction teams to position ARMI for repeat work and multi-phase projects. \n Monitor account health by reviewing payment trends, outstanding receivables, and potential risks in partnership with Accounting. \n Support pricing discussions, service agreement renewals, and contract reviews to ensure alignment with project scope and profitability targets. \n Maintain strong customer engagement throughout the project lifecycle, from kickoff through execution and closeout. \n Identify follow-on opportunities and support project closeout efforts to ensure customer satisfaction and long-term account retention. \n \n\u202f \n \nWhat You Need to Succeed\u202f \n\n 3+ years of proven work experience in Industrial equipment and installation, preferably within food, beverage, or dairy processing facilities. \n Strong technical knowledge of Industrial Piping Systems and applications. \n Sales experience, preferred \n Experience with Procore \u2013 Project Management Software (preferred) \n Experience with Pipe Drive, preferred. \n OSHA 30, preferred \n Availability to travel up to 60% of the time. \n Availability to work nights, holidays and weekends as needed. \n Possess a valid driver's license and clean driving record. \n Pre-employment drug screen and background check \n \nMake Your Move\u202f \n \n\u202f \n \nWe're\u202fproud to be one of the fastest-growing, family-owned companies in America, with over 150 plus years of experience in the food, dairy, and beverage industry.\u202fWe've\u202fbeen recognized as a finalist for Arkansas Business of the Year in 2020, 2022, and 2024, and\u202fwe're\u202fhonored by our awards for Diversity in the Workplace in 2022, 2023, 2024.\u202fOur commitment to sustainability has earned us the Mayor's Environmental Stewardship Award, as well as recognition as Green and Sustainable Business of the Year.\u202fMost importantly, we value the trust and strong relationships\u202fwe've\u202fbuilt with our customers.\u202fWe're\u202fseeking individuals who share our passion, drive, and respect for the\u202fhard work\u202fbehind our success. Think you can make an impact\u202fat\u202fARMI? If so,\u202fwe'd\u202flove to\u202fmeet\u202fyou!\u202f \n \n\u202f \n \n\u202fTravel Benefits\u202f \n \n\u202f \n\n Company vehicles available for business travel \n $55 per diem provided for overnight business travel \n* Hotel accommodations covered for overnight business travel \n \n\u202f \n \nAll qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, genetic information, status as a military veteran, or any other characteristic protected by applicable law.\u202f \n\n