Key Account Representative, ATS Logistics
Grow. Earn. Impact.
Why This Role Matters
Customer Service is the force that fuels our success and we're looking for a motivated, energetic self-starter who's ready to learn, build strong relationships, and proudly represent the ATS brand from day one
If you thrive in a performance-driven environment where effort = reward, you'll feel right at home here with our INCENTIVE PLAN! Key Account Representatives have an annual on target incentive earning potential of $3,500 - $13,000+ with an annual earning potential of $60,000+.
What You'll Do
As a Key Account Representative, you'll be responsible for servicing the customer/shipper base of ATS Logistics Services, Inc. by providing outstanding customer service. KARs will contact new and existing customers to secure shipments for current and future shipments; evaluate and maintain a shipper base in the data system on an ongoing basis; and maintain updated information on all available shipments.
Effectively respond to incoming inquiries from customers, utilizing extensive knowledge of ATS's transportation and logistics services.
Manage day-to-day needs of customers, with emphasis on order entry and tracking.
Use service-centric processes to build long-term relationships with customers.
Manage and grow existing business, while identifying and closing new business utilizing direct mail, networking, and effective telephone sales techniques.
Negotiate and quote rates with customers, entering and recording all terms and conditions of shipment agreements on a daily basis.
Interface with national sales representative and Logistics operations team to manage the account and provide outstanding service after the sale.
Proactively communicate with national sales representatives about the status of each account and any issues that may impact the overall customer relationship with ATS.
Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond effectively to questions; write clearly and informatively; able to read and interpret written information.
Balance team and individual responsibilities; give and welcome feedback; contribute to building a positive team spirit.
Set and achieve challenging goals in support of department goals.
Skillset for Success
Results-driven communicator who is persuasive, professional, and confident across calls, emails, and customer interactions.
Customer-focused and service-oriented, with experience or strong transferable skills to excel quickly.
Highly organized and proactive, with strong follow-through and attention to detail.
Tech-savvy and comfortable with CRM platforms like Salesforce, HubSpot, and similar tools.
What ATS can offer YOU
Competitive base salary and incentive structure
Career growth pathways including enterprise-wide opportunities including leadership
Comprehensive benefits: health, dental, vision, 401(k), PTO, etc.
Ongoing professional training and development
Tools, technology, and support to help you sell effectively
Growth, Recognition & Culture
We believe in celebrating wins big and small. You'll join a collaborative environment where your voice matters, and your success is visible.
Many of our best leaders started in our sales roles. Your future is wide open here.
Compensation & Benefits
Total cash compensation range is $45,000.00 to $60,000+ for this position; base salary range starting at $40,000.00 to $42,000+ and the position is eligible for a position specific incentive ranging from $3,500 to $13,000+ annually based on
individual performance. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work.
Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
About ATS - Succeed today. Grow tomorrow.
Founded in 1955, Anderson Trucking Service, Inc. (ATS) is a leading global transportation and logistics company headquartered in St. Cloud, Minnesota. With over 70 years of experience behind us, ATS has expanded into a powerful community of professional drivers, and dedicated employees who keep our mission moving forward.
At ATS, our core values of integrity, determination, responsibility, innovation, and excellence are the foundation of everything we do, including our approach to employee development. We believe in investing in our people, rewarding hard work and ambition with real opportunities to advance in your career. If you're looking for a fulfilling career path instead of "just a job," ATS could be the place for you.
If You're Excited, We're Excited Click Apply Now to take the next step in a sales career with real earning potential and a team that wants you to succeed or visit us at Corporate Career Openings | ATS to see a full list of our openings and learn more about ATS!