Key Account Manager

Company Overview Our client is a leading global manufacturer of polymer-based solutions serving the municipal water, plumbing, hydronic, and building systems markets, with operations across North America and internationally. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company.

Key Account Manager – Residential Builder & OEM Channel

Territory: North America

Travel: Up to 50% throughout North America

Compensation & Benefits

• Competitive base salary in the $140,000–$170,000 USD range, commensurate with experience, plus annual and/or quarterly performance incentive programs.
• Vehicle reimbursement or participation in a company vehicle allowance program.
• Company-issued mobile phone or monthly device reimbursement.
• Medical, Dental, Vision, and Prescription coverage, including PPO, HSA, and FSA options.
• Company-paid Life and Disability Insurance.
• 401(k) with company match.
• Tuition reimbursement.
• Paid Time Off and 11 company holidays.
• Professional development and career growth opportunities.

Company Overview Our client is a leading global manufacturer of polymer-based solutions serving the municipal water, plumbing, hydronic, and building systems markets, with operations across North America and internationally. The company is known for innovation, sustainability, and product reliability, and has built its success on a culture of safety, teamwork, accountability, and continuous improvement. This is a confidential search; the company's identity will be disclosed to qualified, interested candidates.

Position Summary We are seeking a strategic and customer-focused Key Account Manager to lead the growth and development of key National and Regional Residential Builder and OEM relationships across North America. This role owns long-term account strategy, market penetration, and new growth opportunities with some of the company's most important customers. Success comes from building executive-level relationships, aligning customer needs with the company's solutions, and collaborating cross-functionally to deliver value.

Key Responsibilities

Strategic Account Leadership

• Develop and execute strategic account plans that support revenue growth, market expansion, and long-term customer success.
• Build and maintain strong relationships with executive decision-makers and key stakeholders within National Builders, Regional Builders, and OEM organizations.
• Identify opportunities to expand the company's presence within existing accounts and develop strategies to secure new business.
• Lead contract negotiations, renewals, and commercial discussions that support mutually beneficial partnerships.
• Monitor account performance, revenue forecasts, market trends, and customer initiatives to identify growth opportunities and potential risks.

Business Development & Market Growth

• Drive specification influence and product adoption across residential builder and OEM accounts.
• Partner with field sales teams to support project opportunities, contractor relationships, and market development initiatives.
• Identify emerging market trends, competitive activity, and customer needs to support business planning and growth strategies.
• Develop and maintain account profiles, growth plans, and customer-specific strategies.

Cross-Functional Collaboration

• Collaborate closely with Product Management, Engineering, Marketing, Supply Chain, Operations, Legal, and Customer Service teams to deliver customer-focused solutions.
• Serve as the voice of the customer internally and advocate for opportunities that support long-term business growth.
• Provide regular updates to leadership regarding account performance, growth opportunities, market conditions, and strategic initiatives.

Required Qualifications

• Five or more years of experience in strategic sales, business development, or key account management.
• Experience within the plumbing, hydronics, HVAC, building products, construction, manufacturing, or related industries.
• Demonstrated success managing large strategic accounts and developing long-term customer relationships.
• Strong business acumen with experience developing account growth strategies and revenue plans.
• Excellent communication, presentation, negotiation, and relationship management skills.
• Experience utilizing Salesforce or similar CRM platforms.
• Ability to travel up to 50% throughout North America.

Preferred Qualifications

• Bachelor's degree in Business, Engineering, Construction Management, Marketing, or a related field.
• Experience working with National Builders, Regional Builders, OEM customers, or large distribution organizations.
• Technical knowledge of plumbing, hydronic, mechanical, or building systems.
• Experience working within specification-driven sales environments.

What You'll Bring

• Strategic thinking and business planning capabilities.
• Strong relationship-building and influencing skills.
• A collaborative and customer-focused mindset.
• Excellent communication and executive presentation skills.
• Accountability, initiative, and a growth-oriented approach.
• The ability to navigate complex organizations and drive results through influence.

Who is Rainier Recruiting? 

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that “treats every candidate like an executive search”, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the “best recruiters you have never heard of”. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with.