Key Account Coordinator - Texas First Rentals

Description

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
• Assists walk-in customers and callers with counter sales & technical support
• Demonstrates products to customers 
• Distributes promotional literature to customers and assists with sales and marketing initiatives to increase market share 
• Formulates bids on new and existing jobs and projects
• Identifies and acquires new service contract opportunities
• Receives customer orders and serves as the customer contact point 
• Generates a referral network to assist in increasing the client base
• Occasionally assists in familiarizing customer on equipment and vehicles  
• Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service
• Maintains records of sales or other business transactions
• Prepare sales or other contracts
• Requires regular and punctual employee attendance 
• Performs other duties as assigned

Knowledge, Skills, and Abilities

• Knowledge of applicable accounting principles, budget preparation, and business acumen
• Demonstrated knowledge of construction equipment and rental industry
• Demonstrated knowledge of selling techniques (prospecting, overcoming objections, closing sales) 
• Excellent selling, negotiating, and closing skills with ability to build long term business relationships
• Proficient with MS Office Word, Excel, Outlook, etc.
• Understands the implications of new information for both current and future problem-solving and decision-making
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Exceptional attention to detail
• Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• First-class organizational, multi-tasking, and time management skills, deadline oriented
• Understands written sentences and paragraphs in work related documents, and communicates effectively in writing as appropriate for the needs of the audience 
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately 
• Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness 
• Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
• The ability to listen to and understand information and ideas presented through spoken words and sentences

Requirements

• Minimum of three years’ of work-related skill, knowledge, or experience is required. Three to five  years of experience preferred
• High school diploma or equivalent with some college coursework or an equivalent combination of education and experience preferred
• Valid driver’s license

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc. 
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

• This job is generally performed in a retail and office environment; exposure to computer screens; exposure to noise, dust, grease, fumes, gases, heat, cold, and inclement weather conditions
• Frequently works at fast pace with unscheduled interruptions