Junior Revenue Cycle Management (RCM) Specialist - Hybrid Bethesda, MD

CareTalk Health is a virtual medical practice that specializes in Clinical Process Outsourcing (CPO). We partner with healthcare organizations to build and manage patient and member populations.

About the Role

The Junior Revenue Cycle Management Specialist will support the day-to-day functions of the revenue cycle, helping ensure accurate billing, timely claims processing, payment posting, denial tracking, and follow-up on outstanding accounts. This is an excellent opportunity for someone early in their healthcare administration or medical billing career who is eager to learn and grow in a fast-paced virtual healthcare environment.

The ideal candidate is organized, analytical, proactive, and comfortable working with billing systems, payer portals, and cross-functional teams.

Schedule: Monday - Friday Days with 3 days in office

What You'll Do 

• Assist with claim submission processes to ensure timely and accurate billing
• Monitor claim status and follow up on unpaid or denied claims
• Support denial management by identifying issues, documenting trends, and escalating more complex cases as needed
• Post payments, adjustments, and remittance information accurately
• Reconcile billing discrepancies and help resolve account issues
• Review patient eligibility, insurance information, and billing data for accuracy
• Maintain documentation of billing activity, follow-up efforts, and account status
• Communicate with payers, vendors, and internal teams regarding claim issues and payment delays
• Help track key RCM metrics such as claim acceptance, denials, days in A/R, and collections
• Support process improvement efforts to increase efficiency and reduce billing errors
• Ensure all work is completed in compliance with company policies and applicable healthcare regulations

What We're Looking For

Required

• 1–2 years of experience in revenue cycle management, medical billing, claims follow-up, or a related healthcare administrative role preferred
• High school diploma required; associate's or bachelor's degree in healthcare administration, business, finance, or related field preferred
• Basic understanding of healthcare billing, claims lifecycle, insurance verification, EOBs/ERAs, and denial management
• Familiarity with CPT, ICD-10, and HCPCS coding concepts preferred
• Experience using EHR, PM, billing, or payer portal systems is a plus
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a remote work environment
• Proficiency in Microsoft Excel, Google Sheets, and standard office tools

• Eagerness to learn and grow within healthcare operations
• Problem-solving mindset with a willingness to investigate issues
• Ability to work independently while collaborating effectively with a remote team
• Strong sense of accountability and follow-through
• Comfort working in a dynamic, fast-growing organization

Technical Requirements:

· Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.

· Headphones: Wired headphones required for optimal audio quality. 

· Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router

· Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).  

· Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn't you'll need to get one.

· Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users. 

Why CareTalk Health

• Opportunity to grow with an innovative national virtual care organization
• Exposure to a wide range of revenue cycle operations and healthcare workflows
• Collaborative, mission-driven remote work environment
• Competitive compensation and benefits package, based on experience

CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: https://caretalkhealth.com/california-privacy-notice