Washington, District of Columbia
What You Will Do:
- Helps solve a diverse mix of problems facing our government clients
- Understands and applies process improvement and performance management concepts
- Participates in requirements gathering sessions with clients and stakeholders
- Supports facilitation of working group meetings, interviews, and workshop sessions with clients
- Identifies and understands client expectations as part of the requirements gathering process
- Works with team to translate business needs and gaps into formal requirements documentation
- Participates in analysis and supports development of solution design concepts to meet client needs
- Creates performance metrics, collects performance data, and applies appropriate analytical techniques to identify significant trends and inform decision making
- Develops tailored briefing materials and reports to communicate concepts, analysis results, and recommendations to a diverse group of stakeholders
- Develops end-user documentation and training material
- Facilitates internal communications with and for our clients
- Comfortably presents work to convey results or facilitate discussion to support client decisions
- Maintains a positive working environment to foster productive and healthy team and client relationships
What You Will Need:
Education and Experience- 1 - 2 years of relevant experience
- Bachelor's degree required
Knowledge, Skills, and Abilities- Strong affinity for process improvement or organizational development
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)
- Strong written, verbal, and interpersonal communication skills
- Detail-oriented individual with the ability to quickly ramp up with new clients, their business needs, and technologies
- Strong communication skills with a broad range of stakeholder groups
- Analytical skills, including the ability to collect, synthesize, and summarize relevant data, and perform root cause analysis
- Reliable, client-focused, and capable of working independently under the supervision of project managers
- Ability to develop documentation summarizing findings and advocating for decision
- Excellent interpersonal communication and presentation skills
- Drive and desire to learn and grow
- Ability to distill information, develop insights, and work alongside clients to solve complex challenges
- Takes ownership of assignments and can prioritize work based on client's needs
- Needs to be familiar with the ABS Health, Safety, Quality & Environmental Management System.
Preferred- Experience supporting government clients
- Experience with application of industry standard guidelines
- Experience in the Google Workspace environment
- Internal communications support
Reporting Relationships:
Reports to a Manager, Director or Executive level position
Working Conditions:
Work is primarily sedentary; exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
ABOUT US
We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety,A
American Bureau of Shipping (ABS)