Cross-Functional, Customer Escalations, Identify Issues, Laboratory Automation, Multiplatform/Cross-Platform, Problem Solving Skills, Reliability Engineering, Technical Support
LOCATION
Madison, WI
POSTED
Today
Exact Sciences in Madison, WI, is seeking an entry-level Engineer I to support recurring issue resolution across laboratory automation platforms. You will respond to escalated technical support cases, follow defined troubleshooting protocols, and assist in uptime restoration through mechanical repair and basic diagnostics.You will collaborate with cross-functional teams to improve reliability, document findings, and contribute to service workflow enhancements in regulated environments involving#J-18808-Ljbffr