Consumer Branding, Customer Service Evaluation, Customer Support/Service, Field Sales, High School Diploma, Housekeeping/Cleaning, Marketing, Organizational Skills, Professional Services, Revenue Growth, Sales, Sales Strategy, Sales Training, Service Delivery, Wireless Communications
Crescendo Consultings, Inc., a sales and marketing firm with a focus on service in San Diego. In a city where sunshine meets silicon, we need a Junior Customer Service Representative to be the face of digital inclusion. The Junior Customer Service Representative will engage with clients, helping them enroll in wireless programs that meet their needs, and explaining the benefits of 5G-ready devices.\
As a Junior Customer Service Representative, you will be trained to lead the sales of no-cost 5G wireless plans by visiting clients in vibrant areas like the Gaslamp Quarter. We reward a sales-focused mindset and a deep commitment to high-quality service oversight throughout the client journey. By delivering the service clients deserve, the Junior Customer Service Representative becomes a sales leader in a city that values innovation.
Role Responsibilities for an Junior Customer Service Representative
- Benefit from day-one training that blends sales strategy with elite client service to help bridge the digital divide in San Diego County.
- Spark sales growth by identifying eligible clients and providing the service of premium wireless connectivity and 5G mobile hardware.
- Demonstrate how modern service can transform lives, using a friendly sales style to show residents the power of their new digital tools.
- Safeguard the professional service of our brand by managing account details with total precision for every sales activation in the field.
- Serve as the go-to service expert in downtown San Diego, turning outreach into a professional sales success story.
- Attend daily huddles to refine our sales approach, ensuring our service remains the most approachable and helpful in the local market.
Qualities of an Junior Customer Service Representative
- A high school diploma or GED is preferred.
- Experience in sales or client service is a plus.
- Quick to learn new products, tools, and talking points with minimal hand‑holding.
- Calm under pressure, able to keep conversations positive and solution‑focused.
- Organized enough to keep notes clean, accurate, and easy for the next person to follow.
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Crescendo Consultings Inc.