Broadband, Customer Relations, Customer Satisfaction, Customer Support/Service, Internet/Online Service, Marketing, Resolve Customer Issues, Revenue Growth, Sales, Sales Strategy, Sales Support, Sales Training
Emerald Edge Promotions Inc. is a sales and marketing firm expanding AT&T Fiber’s reach in Charlotte, seeking a Junior Account Associate to support sales engagement around high-speed internet services. The Junior Account Associate will participate in sales conversations, help explain fiber internet benefits, and support ongoing sales development across accounts.
As a Junior Account Associate, you’ll train to coordinate sales and account activities for AT&T Fiber customers. You’ll support sales strategies, manage account details, and ensure every client interaction is professional and simple. The Junior Account Associate’s ability to blend sales skills with account care will make AT&T Fiber the trusted name in connectivity.
Why the Junior Account Associate Role Matters
You keep our customers connected no matter the weather. The Junior Account Associate fuels sales growth by being the trusted resource customers rely on, making every moment professional and every sales result backed by the strength of fiber.
Responsibilities of the Junior Account Associate
- Oversee a set of customer accounts by engaging clients and recommending the most suitable AT&T Fiber internet packages.
- Drive sales within existing accounts by showcasing the benefits of faster AT&T Fiber speeds and upgraded service options.
- Deliver excellent customer support by listening to needs and offering tailored solutions for AT&T Fiber connectivity.
- Track account activity and proactively pursue opportunities to increase sales of AT&T Fiber services.
- Ensure high account satisfaction by addressing questions and providing clear recommendations on AT&T Fiber speeds and features.
- Contribute to team success by supporting account growth and helping customers transition smoothly to better AT&T Fiber solutions.
What You Bring as a Junior Account Associate
- Reads customer cues, knowing when to push and when to pull back.
- Shows up professional and prepared, because first impressions drive first sales.
- Spots account patterns and adjusts the sales approach before the next customer.
- Remembers account details that turn one-time buyers into long-term sales relationships.