JSUOnline Financial Aid Advisor
Location
JSU Main Campus, MS
Job Type
Full-Time
Job Number
202400326
College/Division
JSU Online
Opening Date
04/14/2026
Description
JSUOnline at Jackson State University is now accepting applications for the position of JSUOnline Financial Aid Advisor.
Examples of Duties
Provide high-quality customer service to prospective students regarding financial aid eligibility, processes, and availability options.
Review, analyze, and process financial aid applications, including FAFSA and institutional forms, to determine financial need and eligibility.
Prepare, award, and adjust financial aid packages in accordance with federal, state, donor, and institutional guidelines.
Collect, verify, and analyze student financial aid supporting documentation, including unusual or mitigating circumstances, to determine aid eligibility.
Plan, organize, and administer loan programs, including Federal Direct Loans, Parent PLUS Loans, Graduate PLUS Loans, and alternative loan programs.
Review FAFSA comment codes and resolve issues related to financial aid eligibility and loan processing.
Monitor system-generated reports (e.g., grades, enrollment status, award status) to ensure continued compliance with eligibility requirements.
Notify students of changes in financial aid eligibility and provide guidance on available options.
Conduct one-on-one counseling sessions to assist students and families in understanding financial aid packages and processes.
Respond to inquiries from students, parents, guardians, and staff in person and in writing, including resolving complex or sensitive financial aid issues.
Maintain accurate records of financial aid transactions, applications, and documentation.
Ensure compliance with federal, state, and institutional financial aid regulations and policies.
Assist in preparing reports and documentation for audits, assessments, and compliance reviews.
Utilize and update financial aid databases and systems to process applications and maintain records.
Assist in the preparation and presentation of financial aid information at meetings, workshops, recruitment events, and outreach activities.
Collaborate with admissions, student services, and other campus departments to enhance financial aid processes and improve student access.
Maintain a professional, approachable demeanor in all interactions with students, families, and colleagues.
Performs other duties as assigned.
Typical Qualifications
Bachelor's Degree, Masters Degree Preferred.
3-5 years of Financial Aid Experience.
Excellent communication skills, both verbal and written, to explain financial aid processes to students and families.
Proficient in computer skills, including experience with financial aid software and Microsoft Office Suite.
Ability to work effectively with a diverse student population and maintain confidentiality.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work 20 hours or more per week are eligible for the complete benefits package.
To learn more details, visit our benefits page.
01
Which statement below best describes the highest level of education you have completed?
02
Can you, if hired, provide proof of education?
03
Will you now or in the future require sponsorship to work in the United States?
Required Question
Employer Jackson State University (MS)
Address 1400 John R. Lynch Street
P.O. Box 17028
Jackson, Mississippi, 39217
Phone (601) 979-2015