Jr Trainer (Remote)

Cengage Group

Seattle, WA(remote)

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JOB DETAILS

SALARY

$52,000–$63,000 Per Year

SKILLS

Administrative Skills, Adobe Captivate, Adult Learning, Artificial Intelligence (AI), Business Support, Communication Skills, Compensation and Benefits, Consultative Sales, Content Development, Content Management, Documentation, Ecosystems, English Language, Higher Education, Inside Sales, Instructional Design, Interpersonal Skills, Knowledge Base, Knowledge Repositories, Language Teaching, Learning Management System (LMS), Logistics, Market Research, Mentoring, Microsoft Office, Microsoft SharePoint, Onboarding, Operational Support, Organizational Skills, Philosophy, Presentation/Verbal Skills, Problem Solving Skills, Sales, Sales Administration, Sales Support, Sales Training, Salesforce.com, Standard Operating Procedures (SOP), Support Documentation, Time Management, Training Program, Training/Teaching, Training/Teaching Curriculum, Training/Teaching Materials, Web Conferencing, eLearning

LOCATION

Seattle, WA

POSTED

27 days ago

**We believe in the power and joy of learning** At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Junior Sales Trainer** supports the Sales Enablement team by facilitating training sessions, contributing to content development, and managing essential administrative and communication functions. This position is ideal for an individual who is passionate about training delivery and equally skilled in organization, documentation, and operational support. The Junior Trainer ensures the seamless execution of training programs by maintaining standard operating procedures (SOPs), managing content across SharePoint and the Learning Management System (LMS), and ensuring consistent communication across internal teams. **Key Responsibilities** + Co-facilitate training sessions (live and virtual) for internal sales teams. + Assist in developing and maintaining training content, resources, and materials. + Update SOPs, processes, and documentation as business needs evolve. + Manage communication channels and knowledge repositories for internal sales teams. + Support onboarding new hires by coordinating resources and logistics. + Provide administrative support to the Sales Enablement team, including scheduling, tracking, and reporting. + Gather feedback from learners and stakeholders to improve training and resources. **Required Qualifications** + Associate's degree in education, Business, Communications, Training or a related field (or equivalent experience). + 1-2 years of experience in training, sales enablement, or learning and development. + Strong facilitation and presentation skills, with experience delivering training in both virtual and in-person settings. + Excellent communication and interpersonal skills, comfortable with facilitating smaller groups. + Proficiency in Microsoft Office Suite, Salesforce and web conferencing tools (e.g., Zoom, Teams). **Preferred Qualifications** + Familiarity with e-learning content creation tools (e.g., Synthesia, Adobe Captivate, Canva,). + Experience with consultative sales or sales mentorship. + Knowledge of academic markets, curriculum alignment, or instructional design principles. + Experience with updating SOPs, process documentation, or knowledge bases. **Skills and Proficiencies** + An understanding of adult learning principles + Ability to balance facilitation with administrative support + Critical thinking and collaboration across functions + Strong organizational and time management skills + Flexibility and willingness to learn + Proactive problem-solving Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage** Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $52,000.00 - $63,000.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

About the Company

Cengage Group

INDUSTRY

Other/Not Classified