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Jr Technical Writer

e-solutions

Alpharetta, GA

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JOB DETAILS
SKILLS
Business Model, Cloud Computing, Consulting, Customer Experience, Customer/Client Research, Documentation, Documentation Plan, Editing, Editorials, English Language, Entrepreneurship, Establish Priorities, Interviewing Skills, Operations Planning, Operations Processes, Publications, Quality Assurance, Style Guide, Support Documentation, Technical Writing, Time Management, Usability Engineering, User Documentation, Writing Skills
LOCATION
Alpharetta, GA
POSTED
1 day ago
About My Client:-

My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries

Role--Jr Technical Writer

Location -Alpharetta, GA

Key Responsibilities:
• Plans, develops, and writes operational, process, or release documents for local or cloud-based publication.
• Conducts interviews with technical resources to gather data for user documentation.
• Uses pre-defi ned templates to create process, procedure, and reference documents.
• Produces artifacts that conform to the company documentation and QA standards.
• Typically provides documentation support to a tribe or segment.
• Creates multi-format deliverables for both internal and customer audiences.
• Participates in agile ceremonies and QA activities as appropriate.

Level:

Intermediate
• Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
• Identifies and solves a range of problems in straightforward situations
• Makes decisions within guidelines and policies that impact own work
• Prioritizes and organizes own work to meet deadlines and deliver quality results

Key Skills:
• Technical Writing - Identifies discrete personas to target audience content as appropriate; Uses advanced authoring tools to draft essential user documentation; Employs advanced organization and navigation techniques in all artifacts; Adheres to all policies applicable to document governance and security.
• Execution - Elicits SME content to draft complete release artifacts; Uses an advanced workflow to finalize user artifact publications; Executes tasks with nominal supervision.

Content and Publication Review - Drafts and submits user content for final editorial and technical review; Executes the iterative workflow and to finalize content for publication; Uses advanced knowledge of tools to prepare publications for delivery.
• Presentation and Publication - Drafts, edits, and submits local and cloud-based artifacts to reviewers; Uses local and cloud-based authoring and publication systems.

Experience:
• BS in English, Communications, Technical Writing, or equivalent job experience required.
• Experience writing, editing, and planning software documentation.
• Superb written communication and outstanding grammar skills.
• You are able to conform to writing style, content, and formatting using proprietary style guides.
• You understand and adhere to current documentation usability concepts.
• Cloud Certification Strongly Preferred.

Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

About the Company

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e-solutions