Summary
The Jr. IT Functional Business Analyst at Hunter Fan Company (HFC) supports IT and business teams by assisting with requirements gathering, process documentation, and data-driven analysis. This junior-level role focuses on learning and applying IT and data management practices to improve system workflows, ensure data accuracy, and enhance business efficiency. The analyst works closely with senior IT staff, data specialists, and cross-functional teams to identify issues, document solutions, and support technology-driven improvements.
Essential Duties and Responsibilities
Business & IT Support
Assist business areas in improving operational processes through technology solutions under the guidance of senior analysts.
Document functional requirements, use cases, and workflows with supervision.
Support testing activities including test case creation, execution, and issue tracking.
Help develop training and support materials for end users.
Data Management & Analysis
Perform data audits, cleansing, and updates (e.g., product, customer, pricing records).
Generate and review reports to identify discrepancies or compliance risks.
Assist in resolving data-related issues such as missing cross-references, business partner errors, or failed updates.
Track and document recurring issues, escalating as needed.
Process Improvement
Assist in examining existing workflows to identify inefficiencies.
Help create and maintain standard operating procedures (SOPs) to improve consistency and accuracy.
Contribute to ServiceNow requests and projects focused on data quality and process enhancements.
Collaboration & Communication
Work with IT and other departments to understand needs and deliver accurate solutions.
Support project teams by providing timely updates, reports, and documentation.
Participate in cross-functional meetings to understand data dependencies and system impacts.
Secondary Duties and Responsibilities
Assist in developing project schedules, timelines, and status reports.
Provide demonstrations or simple training sessions for applications and workflows.
Participate in system upgrades, integrations, and user acceptance testing.
Act as a resource for business teams on how IT systems and data support business functions.
Education/Experience Requirements
1–3 years of experience in IT, data management, or business analysis preferred (internships or entry-level roles acceptable).
Exposure to ERP systems (e.g., LN), Salsify, or similar tools is a plus.
Familiarity with Excel, JIRA, and Visio (advanced Excel skills a plus).
Special Qualifications or Skills
Strong attention to detail with basic troubleshooting and problem-solving skills.
Ability to document workflows, requirements, and SOPs clearly.
Good interpersonal and communication skills.
Interest in learning system integrations, data governance, and business process improvement.
Customer-focused mindset with a willingness to grow into more complex analysis responsibilities.