Coaching, Communication Skills, Cost Control, Customer Support/Service, Driver's License, Food and Beverage Industry, High School Diploma, Leadership, Microsoft Office, People Management, Point of Sale (POS) Systems, Problem Solving Skills, Team Player
DUTIES AND RESPONSIBILITIES:
- Oversee the staff and operations
- Consistently demonstrate superior customer service and act as a positive role model for all team members
- Convey positive energy and enthusiasm focusing on guest interactions
- Immediately address service issues and follow up to ensure guest satisfaction
- Direct the daily work activities of assigned personnel
- Properly schedule and assign stations while managing labor costs
- Coach, counsel, discipline, and train team members
- Assist with special and routine projects as necessary
- Maintain a professional demeanor and a positive working relationship with all team members
- Inspire team members with clear direction
QUALIFICATIONS:
Interested applicants can apply directly to www.visitowa.com/employment.
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