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JIRA Consultant

Infinite Computer Solutions Inc

Dallas, TX

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Atlassian JIRA, Automation, Business Processes, Business Skills, Cloud Computing, Communication Skills, Consulting, Continuous Deployment/Delivery, Continuous Integration, Customer Relations, DevOps, GitHub, Groovy Programming Language, IT Service Management (ITSM), Identify Issues, Kanban, Knowledge Repositories, Microsoft Windows Azure, Network Operations Center, Production Support, Python Programming/Scripting Language, REST (Representational State Transfer), Radiography, Reporting Dashboards, Requirements Management, Scripting (Scripting Languages), Scrum Project Management and Software Development, ServiceNow, Single Sign-On (SSO), Slack, Software Development Lifecycle (SDLC), Standard Operating Procedures (SOP), Technical Writing, Windows PowerShell
LOCATION
Dallas, TX
POSTED
12 days ago

Role: Jira / Atlassian Implementation Consultant
Location: Dallas, TX / Bedminster, NJ
Experience: 5–10 Years
Employment Type: Full-Time / Contract

Job Summary

We are looking for an experienced Jira Implementation Consultant to lead the design, deployment, migration, and optimization of Atlassian Jira, Jira Service Management (JSM), and Confluence solutions for enterprise teams.

The ideal candidate will have hands-on expertise in Jira Cloud/Data Center implementation, workflow customization, automation, integrations, dashboarding, and user enablement. This role requires strong client-facing skills and the ability to translate business processes into scalable Jira solutions.

Key Responsibilities

  • Lead end-to-end Jira implementations from discovery to go-live
  • Gather business requirements from engineering, PMO, ITSM, and operations teams
  • Configure and customize:
    • Jira projects
    • Workflows
    • Issue types
    • Screens
    • Custom fields
    • Permission schemes
    • Notification schemes
  • Implement Jira Service Management (JSM) for ITSM, change, incident, and request workflows
  • Build Confluence spaces, templates, and knowledge repositories
  • Create advanced dashboards, filters, and executive reports
  • Develop automation rules using Jira Automation / ScriptRunner
  • Perform Cloud to Cloud / Data Center to Cloud migrations
  • Integrate Jira with:
    • ServiceNow
    • Azure DevOps
    • GitHub / Bitbucket
    • Slack / MS Teams
    • CI/CD tools
  • Configure SSO, user provisioning, and security policies
  • Conduct UAT, user training, and post-production support
  • Create technical documentation, SOPs, and KT materials
  • Partner with Agile teams to implement Scrum, Kanban, SAFe, and DevOps workflows

Required Skills

  • 5+ years of Atlassian Jira implementation experience
  • Strong expertise in:
    • Jira Software
    • Jira Service Management
    • Confluence
    • Atlassian Cloud / Data Center
  • Hands-on experience in:
    • Workflow design
    • Automation rules
    • Dashboards & reporting
    • Marketplace apps
  • Experience with:
    • ScriptRunner
    • JMWE
    • Tempo
    • Xray / Zephyr
  • API integration experience using REST APIs
  • Scripting knowledge in Groovy, Python, or PowerShell
  • Experience with Agile, SDLC, ITSM, and DevOps lifecycle
  • Strong troubleshooting and migration experience
  • Excellent communication and stakeholder management skills
Good Luck!

About the Company

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Infinite Computer Solutions Inc