Access Control, Agile Programming Methodologies, Analysis Skills, Application Integration, Application Programming Interface (API), Atlassian JIRA, Automation, Capability Maturity Model (CMM), Cloud Computing, Communication Skills, Consulting, Continuous Improvement, DevOps, Ecosystems, Financial Services, Fortune 1000 Customers, GCP (Good Clinical Practices), GitHub, Government, Identify Issues, Information Technology & Information Systems, Information Technology Consulting, Information Technology Outsourcing, Manufacturing, Nearshoring, Performance Analysis, Problem Solving Skills, Productivity Management, Project/Program Management, Python Programming/Scripting Language, REST (Representational State Transfer), Recruiting Strategy, Regulatory Compliance, Root Cause Analysis, Software Engineering, System Integration (SI), Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Telecommunications, Training/Teaching, Unix Shell Programming
Stefanini Group is hiring!
Stefanini is looking for a Jira Administrator/Developer (Dearborn, MI)
For quick apply, please reach out to Fardeen Ali at 248-582-6473/Fardeen.ali2@stefanini.com
We are seeking a Jira Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and advance Atlassian platform portfolio. You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization. The Planning and Integration Team manages productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools.
Key Responsibilities
- Configuration, Customization & Strategy
- Configure and customize Jira workflows, screens, fields, and issue types
- Optimize Atlassian tools to support enterprise-scale usage
- Manage Atlassian Marketplace applications (evaluation, security, performance)
- Provide strategic input on platform improvements and long-term roadmap
- Support Jira Cloud migration initiatives and troubleshooting efforts
- User Management & Compliance
- Manage users, groups, roles, and permission schemes across Atlassian products
- Ensure proper access control and compliance with audit requirements
- Integration & Automation (Development)
- Build integrations between Atlassian tools and external systems using APIs
- Develop automation rules, workflows, and scripts (Python/Shell preferred)
- Create custom solutions where out-of-the-box functionality is insufficient
- System Maintenance & Performance
- Monitor platform performance and resolve technical issues
- Identify and address system bottlenecks
- Continuously improve platform efficiency and reliability
- Enablement, Documentation & Training
- Document platform standards, governance, and best practices
- Conduct training sessions, office hours, and user enablement activities
- Drive adoption of Atlassian tools across the enterprise
- Agile Collaboration
Required Skills
- Jira Administration (Cloud)
- Jira Service Management (JSM)
- Jira Product Discovery (JPD)
- Jira Assets (Insight)
- Strong Jira workflow/configuration experience
- Atlassian Cloud platform administration
- REST API integration experience
Preferred Skills
- Python or Shell scripting
- Atlassian API development experience
- GitHub / DevOps exposure
- Google Cloud Platform (GCP) familiarity
- Atlassian Marketplace app management
- Experience with cloud migration projects
- Atlassian Certified Professional (ACP - preferred)
- Experience & Qualifications
- Required Skills
- Jira Administration (Cloud)
- Jira Service Management (JSM)
- Jira Product Discovery (JPD)
- Jira Assets (Insight)
- Strong Jira workflow/configuration experience
- Atlassian Cloud platform administration
- REST API integration experience
Preferred Skills
- Python or Shell scripting
- Atlassian API development experience
- GitHub / DevOps exposure
- Google Cloud Platform (GCP) familiarity
- Atlassian Marketplace app management
- Experience with cloud migration projects
- Atlassian Certified Professional (ACP - preferred)
Experience & Qualifications
- 6-10 years IT experience
- Minimum 4+ years in Atlassian platform administration/development
- Bachelor's degree required
- Strong troubleshooting and root-cause analysis skills
- Excellent communication and stakeholder management
- Ability to work across global teams and time zones
**Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We will also speak with you about the process, including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.
#LI-FA1
#LI-ONSITE
S
Stefanini, Inc
Stefanini is a global IT services company with over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. Since 1987, Stefanini has been providing offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
With a base of over 500 active clients, including more than 300 multinationals, Stefanini maintains a strong presence in industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Clients benefit from Stefanini's financial stability, sustained year-over-year growth, and zero net debt. The corporate global headquarters is located in Sao Paulo, Brazil with European headquarters in Brussels and North American headquarters in metropolitan Detroit.