The Cleaning Services Manager oversees daily staff operations to ensure clean, orderly, and attractive facilities.
Responsibilities include staff orientation, planning, scheduling, and supervision, establishing work goals, and allocating resources.
Maintains a motivating environment, supports customer service goals, and uses quality assurance and safety programs to monitor performance and ensure compliance.
The role involves communication with management, addressing customer service issues, and ensuring proper use of products and equipment.
Additional duties may include floor care and other technical cleaning tasks.
Qualifications include knowledge of commercial cleaning operations, safety practices, and chemical handling.
Must supervise staff, operate cleaning equipment, communicate effectively, and maintain physical stamina to perform duties.