JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The selected candidate must reside in the US and reside within the Central, Mountain, or Pacific Time Zone
Travel Requirement: Travel is required (30-50%) for site visits, inspections, and vendor support across portfolio locations.
What this job involves: The
Janitorial / Custodial SME & Vendor Relations Manager
combines deep cleaning operations expertise with strategic sourcing and vendor management capabilities, serving as the technical authority and category specialist for janitorial and custodial services supporting a dedicated client account or portfolio. You'll leverage both operational field knowledge and procurement execution skills to drive consistency, cost control, quality, and sustainable practices across distributed facilities. The position requires you to serve as the primary subject matter expert for janitorial operations including day porter services, floor care, restroom sanitation, waste management, specialty cleaning, and disinfection protocols while developing comprehensive scopes of work that align with best practices and client needs. You'll own and manage janitorial quality assurance platforms and inspection tools, ensuring Facility Managers are properly trained and driving consistent technology adoption across the portfolio. The role involves developing and leading RFP/RFQ processes for janitorial services, analyzing vendor proposals, and supporting procurement teams through vendor selection and contract execution. You'll define key performance indicators, conduct regular site inspections and vendor audits, and drive corrective actions for underperforming vendors while maintaining compliance with client standards and regulatory guidelines. This position demands consistent availability during standard business hours with reliable technology access for real-time responsiveness through phone, email, and video collaboration to support time-sensitive client needs.
What your day-to-day will look like:
Required qualifications:
Preferred qualifications:
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
76,100.00 - 122,700.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote -Boise, ID, Chicago, IL, Phoenix, AZ, Salt Lake City, UT, Seattle, WA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role
... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
JLL is a financial and professional services firm specializing in commercial real estate services and investment management. We create value for companies and institutions that invest in and use real estate. With 60,000 employees across 280 corporate offices worldwide, we serve the local, regional and global real estate needs of corporates and investors in more than 80 countries. Our integrated services offering is grounded in expertise in all property types, a deep understanding of real estate markets and capital markets, and is coordinated and consistent across geographies.