Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
About Us: SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division.
Position Overview: We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations.
Key Responsibilities:
- Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance.
- Lead and mentor a team of janitorial staff to deliver high-quality cleaning services.
- Develop and maintain strong relationships with clients, addressing their needs and concerns promptly.
- Monitor and report on contract performance, including financial metrics and service quality.
- Collaborate with internal teams to optimize operations and drive continuous improvement.
- Ensure adherence to safety regulations and company policies.
Qualifications:
- Bachelor's degree in Business Management, Operations, or a related field.
- Minimum of 5 years of experience managing janitorial contracts.
- Must be able to communicate in English and Spanish.
- Proven track record of successfully managing and growing client accounts.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced, dynamic environment.
- Proficiency in Microsoft Office Suite and other relevant software.