Apache Struts, Application Programming Interface (API), Artificial Intelligence (AI), Cloud Computing, Continuous Deployment/Delivery, Continuous Integration, Docker, GCP (Good Clinical Practices), Genesys Solutions, Git, JSON, Java, Java Platform Enterprise Edition (Java EE/J2EE), JavaServer Pages (JSP), Jenkins, Maven, Microservices, Oracle, PostgreSQL, Query Optimization, REST (Representational State Transfer), SIP (Session Initiation Protocol), SOAP (Simple Object Access Protocol), SQL (Structured Query Language), Scalable System Development, Software Development, Speech Recognition, Spring MVC, Stored Procedures, Systems Maintenance, Telephony, User Interface/Experience (UI/UX), VXML (Voice Markup Language), Voice Response Systems, Web Services, XML (EXtensible Markup Language)