IVR Developer (Genesys/Cisco)

Syntricate Technologies

Chicago, IL

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Analysis Skills, Cisco Network Systems, Genesys Solutions, Identify Issues, Nuance, Root Cause Analysis, SIP (Session Initiation Protocol), SOAP (Simple Object Access Protocol), Software Design, Software Development, Speech Recognition, VXML (Voice Markup Language), Voice Portals, Voice Response Systems, Web Services

LOCATION

Chicago, IL

POSTED

30+ days ago

Required Skills: 6+ Year experience Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment Should have performed Genesys Engage On-Premises 9.x implementation and configurations. Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal. Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object Genesys Certifications Preferred. Provide technical expertise in all aspects of IVR solution design and application development Excellent analytical skills. Must have the ability to understand problems, identify root cause and derive potential solutions. Proficient in Oracle/MSSQL/RDBMS concepts

IVR Developer (Genesys/Cisco)

Syntricate Technologies

Chicago, IL

About the Company

Syntricate Technologies

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