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IVR Architect - REMOTE

PTP

  • National, CA
  • 13 days ago
  • Remote

    Highlights

    We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

    Numbers & Facts

    LocationNational, CA (
    Remote
    )
    IndustryComputer/IT Services
    Company Size20 to 49 employees
    Websitehttp://www.peaketechnology.com

    Description

    PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients.  We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

    Responsibilities

    • Work with customers to identify business and technical requirements
    • Architect solutions which meet business and technical requirements
    • Lead a team of 2-5 developers
    • Hands-on application development
    • Work closely with Project Manager to ensure on-time, quality delivery

    Requirements

    • 3+ years of IVR development experience
    • 5+ years of J2EE or .NET development experience
    • 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
    • 5+ years of Eclipse or similar IDE experience
    • 2+ year of MVC based framework experience
    • Expert in OOD, OOP and Design Patterns
    • Excellent verbal and written communication skills
    • Ability to lead a small team of developers

    Salary is DOE and is extremely competitive.

    Benefits

    Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Employee Events, Transportation Allowance, Tuition Reimbursement, Work From Home, Life Insurance

    About Company

    PEAKE Technology Partners is a managed service provider based in Crofton, MD that focuses on healthcare practices.

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