ITSM Engineer: Workflow & Automation Specialist

Encore Technologies in Columbus, OH seeks an ITSM Engineer Level 1 to support and maintain IT service management processes on HaloITSM, handling incidents and service requests while applying ITIL best practices. You will work with cross-functional teams to design, implement complex workflows, automation rules, and release management, ensuring traceability from requirements to outcomes.Strong communication and scripting skills, plus Windows and Linux experience, are valued as you mentor junior#J-18808-Ljbffr