ITRM CAAS Consultant VI

Job Summary:

The primary function of this role will be Emerging Technologies Governance, Risk Management, and Compliance with a heavy emphasis on Artificial Intelligence. This role will provide a team leadership function in maturing our existing AI regulatory compliance Assessment and Consulting function. This role will also provide a team leadership function in implementing and maturing the AI control framework that our team has recently authored. Finally, this role will have responsibilities for implementing automation of assessment workflows via AI/ML.

This individual contributor position is accountable for multiple large-scale ITRM service delivery and engagements, including managing resources and financials. These engagements include compliance assessments and consulting projects that span multiple businesses, as well as driving and overseeing the design and implementation of appropriate controls. This role is also responsible for the direction of performance metrics and reporting tools, including the identification of new methods for compiling and correlating data. This position is expected to work collaboratively with leadership to develop the overall ITRM strategy and define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable ITRM processes and controls.

Essential Responsibilities:

• Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
• Drives ITRM processes and/or methodology for designated ITRM initiatives by leading or directing team members in the documentation of process and/or service requirements and acceptance criteria from process owners and key stakeholders; working collaboratively with leadership to develop the ITRM strategy; defining goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable ITRM processes and controls; and driving the direction of performance metrics and reporting tools, suggesting process improvements for gathering metrics and identifying new methods for compiling and correlating data sets within the organization.
• Executes and plans large complex ITRM compliance assessments and consulting projects spanning multiple business units and operational areas by leading intake, planning and coordination activities for new or revisions to technology systems or services; and driving and overseeing the design and implementation of appropriate controls through the sustainment phase.
• Leads multiple large-scale ITRM service delivery and engagements with full responsibility and accountability for outcomes by overseeing multiple workstreams, including stakeholder communications and team mentorship; managing and monitoring financials; allocating resources; establishing schedules; and making task assignments.