IT - Technology Analyst | Container Platform | Kubernetes

Cloudspace LLC

Phoenix, AZ

JOB DETAILS
SKILLS
Automation, Communication Skills, Cross-Functional, DNS (Domain Name System), Docker, Ecosystems, Elasticsearch, Firewalls, High Availability, IT Service Management (ITSM), Identify Issues, Linux Administration, Linux Operating System, Load Balancing, Operational Improvement, Operational Strategy, Performance Tuning/Optimization, Production Systems, Software Development Lifecycle (SDLC), Systems Administration/Management, TCP/IP (Transmission Control Protocol/Internet Protocol), Technology Analysis, Testing
LOCATION
Phoenix, AZ
POSTED
4 days ago
Job Title Technology Analyst | Container Platform | Kubernetes
Work Location & Reporting Address Phoenix, AZ 85054
Vendor Rate $61.70/Hr.
Contract duration 6
Target Start Date 16 Mar 2026


Job Details:
We are seeking a highly skilled Observability Operations Engineer (Contractor) to support and enhance our Observability Operations portfolio. The role requires strong expertise in Linux systems, containerized platforms, Elasticsearch, and modern observability ecosystems.

This position will play a critical role in maintaining reliability, performance, and scalability of our observability platforms while driving operational excellence and rapid incident resolution.


Detailed Job Description
Key Responsibilities
Manage and support Linux-based infrastructure and containerized environments (Docker, Kubernetes).
Administer and optimize large-scale Elasticsearch clusters (configuration, scaling, performance tuning, troubleshooting).
Provide end-to-end system administration support across environments.
Perform deep-dive troubleshooting across infrastructure, network, and observability stack components.
Support ITSM processes including incident, change, problem management.
Manage hardware and software lifecycle activities.
Ensure platform stability, high availability, and performance optimization.
Collaborate with platform engineering and SRE teams to improve observability maturity.
Assist in deployment, upgrades, and operational governance of observability tools.
Contribute to automation and operational efficiency improvements.


Minimum Qualifications:
Deep knowledge of Linux systems administration
Strong hands-on experience with:
o Containerized environments (Docker)
o Kubernetes (production environments)
o Rancher (preferred but not mandatory)
Extensive experience in system administration across enterprise environments
Strong exposure to ITSM processes and hardware/software lifecycle management
Superior troubleshooting and root cause analysis skills
Strong knowledge of Elasticsearch architecture, configuration, concepts, and performance tuning
Deep familiarity with networking concepts (TCP/IP, DNS, load balancing, firewalls, routing)


Preferred Qualifications
Knowledge of observability concepts:
o Distributed Tracing
o Metrics
o Monitoring
o Logging
Experience managing large-scale Elasticsearch deployments
Knowledge of OpenTelemetry / OpenTracing
Hands-on experience with observability and logging tools such as:
o Jaeger
o Kibana
o Grafana
o Prometheus
o Splunk
o Dynatrace
o Kafka


What We Are Looking For
Strong ownership mindset and operational discipline
Ability to work independently in a fast-paced environment
Strong analytical and problem-solving skills
Excellent communication skills for cross-functional collaboration
Willingness to work in a hybrid model from Amex office


Minimum years of experience
2-5 years


Certifications Needed :No


Top 3 responsibilities you would expect the Subcon to shoulder and execute
Manage and support Linuxbased infrastructure and containerized environments Docker, Kubernetes.
Administer and optimize largescale Elasticsearch clusters configuration, scaling, performance tuning, troubleshooting.
Provide endtoend system administration support across environments


Interview Process (Is face to face required?) Yes, Project Code :2026 CE TNM Infosys Cloud Engineering

About the Company

C

Cloudspace LLC