IT Technician

IT Technician

Salary

$24.00 Hourly

Location

City Hall, 101 South George St, York, PA

Job Type

Part-Time

Job Number

IT52926

Department

Information Systems

Opening Date

05/29/2026

Closing Date

Continuous

FLSA

Non-Exempt

Bargaining Unit

NAFF

• Description
• Benefits

Core Values of Mayor Walker's Administration

Staff must exemplify and promote the following organizational values throughout all city operations:

• Transparency: Commit to open communication and accountability in every decision and action.
• Collaboration: Foster partnerships across departments and with the community to achieve shared goals.
• Communication: Ensure information flows effectively across all levels of government and to the public.
• Employee Engagement: Empower and support employees through recognition, inclusion, and professional development.
• Great Customer Service: Deliver timely, respectful, and high-quality service to all residents, businesses, and visitors.
• Professionalism: Demonstrate integrity, competence, and respect in all internal and external interactions

Position Summary

The purpose of this position is to provide end user support for employees using computers, printers, business related systems and the City's network. This is accomplished by receiving and responding phone calls and emails; configuring desktops and workstations; working with end users to resolve issues; repairing hardware; installing printers. Other duties include doing occasional heavy lifting; implementing new systems when needed; working with vendors and management to ensure invoices and quotes are settled; and some diagnosing of end user issues.end users on how to operate company software and desktops.

Essential Functions

Provides end user technical support by taking phone calls and responding to emails concerning end user issues; providing technical assistance to end users; resolving PC, internet, network and printer issues while working with the end user; providing basic training to end users on how to operate company software and desktops.

Configures desktop PCs, laptops, and printers by installing operating systems and drivers as well as company specific programs and software; configuring network properties; installing network and personal printers; configuring and repairing hardware.

Deploys workstations and systems by taking computer systems and hardware to employee offices; installing the computer systems and connecting it to the network; testing and configuring to ensure functionality.

Draft and send out mass communication to end users on the behalf of the IT office; working with vendors and management to ensure invoices and quotes are settled; other duties as assigned.

Required Knowledge, Skills and Abilities

Associates degree in Computer Sciences required. Bachelors degree in Computer Sciences preferred.

Comp TIA A+, Net+, or Microsoft/Cisco Certification Equivalent preferred.

Over one year up to and including three years relative experience.

All persons who become employed by the City on or after the effective date of this section (May 18, 2022) shall be or become residents of York County or any county contiguous to York County (Adams, Cumberland, Dauphin, Lancaster, Hartford, Baltimore, and Carroll Counties), within six months form the first date the employee achieves permanent employment status.

Must pass a background check, Drug Test and provide a PA Child Abuse History Clearance Certificate. Must provide State and Federal background clearances and Mandated Report Certification.

Note: Child Abuse History Clearance must be dated within one year from the date of application and must show that "no record exists".

Equal Employment Opportunity Policy Statement

The City of York provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, familial status, status as a covered veteran, or any other protected characteristic in accordance with applicable federal, state and local laws. This policy applies to all terms, conditions, and privileges of employment, including but not limited to hiring, introductory period, training, orientation, placement and employee development, promotion, transfer, compensation, benefits, educational assistance, layoff, and recall, social and recreational programs, employee facilities, termination, and retirement. All decisions on employment and promotion will be made with the objective of furthering the principles of equal employment opportunity.

Accommodations Statement for Job Applications

The City of York is an equal opportunity employer. We are committed to providing reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation to participate in the application or interview process, please contact hr@yorkcity.org to request a needed accommodation.

City of York Benefits Overview

The City of York offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of employees and their families. Highlights include:

Medical Coverage

• Capital Blue Cross PPO plan with low copays and full coverage for preventive care
• Prescription drug coverage through TrueRX, plus optional Rx'nGo savings program

Dental & Vision

• Delta Dental plans: Enhanced and Basic options with orthodontia coverage
• Vision Benefits of America (VBA): Exams, lenses, frames, and contact lens allowance

Flexible Spending Accounts (FSA)

• Pre-tax savings for healthcare and dependent care expenses

Life & Disability Insurance

• City-paid Basic Life and AD&D Insurance
• Optional supplemental life, critical illness, accident, and short-term disability coverage

Retirement Savings

• 457(b) Deferred Compensation Plan through Conrad Siegel for long-term financial planning
• City of York Pension Program

Additional Perks

• OSS Health Company Direct Program for orthopedic care
• Voluntary ancillary benefits through Colonial Life
• Employee Assistance Program (EAP) through Wellspan Health
• Wellness Committee programming and activities throughout the year
• Learning and development opportunities

Eligibility: Full-time employees; coverage begins the first of the month following hire.

Enrollment: Must enroll within 14 days of hire; changes allowed during open enrollment or qualifying life events.

Questions about the City of York Benefits package can be directed to hr@yorkcity.org.

Employer City of York

Address 101 South George St.

PO Box 509

York, Pennsylvania, 17405

Phone 717-849-2244

Website http://www.yorkcity.org/employment