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IT Technician

Aptiv

Warwick, Rhode Island

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JOB DETAILS
SKILLS
Analysis Skills, Auditing, Communication Skills, Computer Hardware, Computer Maintenance, Computer Networks, Computer Software, Computer Systems, Computer Testing, Copying Machines, Detail Oriented, Diagnostics Solutions/Software, Document Scanners, Documentation, English Language, Identify Issues, Information Technology & Information Systems, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multilingual, Network Administration/Management, Network System Hardware, Peripheral Hardware, Presentation/Verbal Skills, Preventative Maintenance, Printers, Problem Solving Skills, Resolve Customer Issues, SAP, Software Installation, Spanish Language, Systems Administration/Management, Systems Maintenance, Team Player, Technical Support, Technical Writing, Testing, Time Management, Writing Skills
LOCATION
Warwick, Rhode Island
POSTED
30+ days ago
  • Set up and configure computers and peripheral equipment such as printers, scanners, etc
  • Install computer software
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Perform audits and tests on computer systems, networks and hardware to ensure it is functioning properly
  • Respond to support requests and assist in troubleshooting any problems that arise; Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Attempt to replicate reported technical problems and look for solutions
  • Ensure all software and hardware is up-to-date and install updates as required
  • Perform routine preventative maintenance to avoid system outages and failures
  • Maintain computer network, system and hardware documentation for colleagues to reference
  • Train colleagues on how to effectively use computer systems and components
  • Work with external resources to coordinate services as needed; Refer major hardware or software problems or defective products to vendors or technicians for service
  • Coordinate with copier lease/maintenance company supplies, services & repairs as needed
     

Skills

  • Exemplify strong attention to detail
  • Ability to understand and brainstorm creative solutions to complex problems is essential
  • Must have strong time management skills and work productively with minimal supervision
  • Familiarity and understanding of the functions of basic computer hardware and software
  • Strong written and verbal communication skills and a collaborative attitude are a must
  • Ability to explain technical problems in layman's terms
  • Must have sound analytical thinking skills and attention to detail
  • Excellent troubleshooting skills
  • SAP Business One experience would be a plus
  • Familiarity with Office programs (Word, Excel, PowerPoint & Outlook)
  • English / Spanish bi-lingual would be a plus
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

About the Company

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Aptiv